Embassy Suites by Hilton Milwaukee Brookfield

Very friendly staff, cosy hotel to come into from the snow! Great breakfast and happy hour. Plenty of space for family of 6. We will definitely be back

Nothing

The front desk person was excellent.

Very convenient and comfortable.

My wife and I have stayed at the Embassy Suites in our last 2 or 3 trips to the Brookfield area. Among the aspects we like are the suite design (with a door to the bedroom that can be closed), the open atrium on the ground floor, the made-to-order omelet bar included in the free daily breakfast, the comfortable bed, the room darkening curtains, the relative quiet, and the friendliness and responsiveness of the staff. During our most recent visit, in December 2025, we were originally in Suite 427, at the back of the hotel (where it tends to be quieter). We noticed the toilet did not flush well, and a maintenance worker plunged the toilet while we were out, after we reported this to the front desk. Unfortunately, the toilet was still very slow to flush, so they moved us to Suite 424. The toilet in this room also had a relatively weak, slow flush. When I asked at the front desk, I was told that this is a known issue with several rooms in the hotel, so we decided to live with it. There was a new issue in the new room, though: we could not get the temperature lower than 71 degrees unless we opened a window. When I asked about this, I was told this is also a known issue (for some rooms), and the front desk suggested we could also turn off the fan, since the fan was drawing the hot air from the atrium into our room. I imagine they would have moved us again, if we'd requested it, but we decided to live with this as well. We will still consider the Embassy Suites during future visits, but I will likely call the hotel to get more specific information about which rooms are least likely to have problems with slow toilets and/or temperature control.