Radisson Hotel Philadelphia Northeast

Location

Our toilet was not clean and when we complain they say they don’t have room service. We were promised a crib but were never given one. The staff doesn’t seem to care that we travelled with a baby and can’t even let us in one hour before check-in but the check-out time needs to be on or before time.

The location of the property was perfect for us. Booking with Booking.com is always easy, breezy and never disappoints. Everyone was professional, and we enjoyed our stay.

I think they’re under some renovations, but looking forward to it being completed soon

Location was perfect .

I thought the hotel offered complementary breakfast.

It was clean and the staff was friendly. The hotel lounge and restaurant were very clean, good food, great service and a good value.

There was an issue with the cable company, and my room was part of block of rooms without tv service. The hotel was issuing refunds to those who booked directly, but since I booked through Booking.com, I could not get a refund. Additionally, I believe I was overcharged.

The bar/lounge has always been sufficient...good atmosphere, drinks and food. My parents would stay here years ago while visiting Philly and and bar hasn't changed. I last visited in 2019.

As I said, my parents would stay there and were last there in 2019. Since then, the rooms look like someone has been shopping in IKEA. No disrespect since I have, but thats not what an adult wants in a room. Each room has a main light that shines right at the walkway into the room. My first room had nothing more than the main light in the walkway and a desk. I moved. The next room had An unadjustable desk lamp which doesnt give much lighting and a weird standing light that doesnt do much. With the shades down, you should still get sufficient lighting from your lamps. No actual cups or glasses like other hotels I've stayed at...the machines aren't Kuerig...oh, and NO CARPETTING or CURTAINS...JUST A HARD FLOOR tiny area rugs. The main chair in the room is made out of some weird rubber material.... This redesign is ridiculous....everything looks quickly put together. But...you can't cheapen accomadations and then charge what I'd pay at the Embassy Suites in King of Prussia or a Hyatt in NJ near NYC. I guess that's what happens when Choice Hotels takes over.

Breakfast was OK, but not really worth $15. However, it was still good.