Warwick Denver

Location. Style. Room was great

Breakfast should be complimentary or reduced in price.

Near the dance event

Heater made noise during the night

That there was no hot water

The pool.

The room wasn’t cleaned/bed wasn’t made every day. Always had to ask for more towels.

房間整理的非常乾淨

大部分櫃檯的人員都很友善，只有一位女生態度非常差，毫無耐心，展現出不耐煩的態度甚至在客人面前摳牙齒。 極度不適合在櫃檯服務旅客。

Where to start… I wanted to like this hotel so badly. Other reviews, photos and online presence gave a good impression at first. Upon arrival the staff was friendly and welcoming, although I did have complicated baggage in front and never has there been a staff member to assist with the heavy doors (that are the only entrance/exit option). I traveled with my dog and at times can have hands too full to pull on heavy cumbersome doors. Arriving into the room (no assistance offered or seemingly available) I was a bit thrown off by the orientation of the room. An overall glance looked “nice” but a tad awkward. After settling in a bit I began to find remnants of food/hair and debris around the carpet, as well as trash (razor blade cover). The oddly small television was wall mounted at a distance so far from the bed that even someone with perfect vision would struggle to watch comfortably. I called reception about this and inquired about possibly changing rooms, none were available. As we continued to settle into this room I unfortunately found more unsettling and dirty areas. Unfinished ceiling holes in the bathroom, dirty sink and very low shower water pressure made it near impossible to comfortably settle at any point during this trip. A lot of these problems would be solved with a bit more attention to detail and a quick fix/more detailed cleaning procedures. Fortunately I was in town visiting for a birthday nearby and able to use other accommodations - but this should not have been a necessity. Listed as a “4 star” hotel is a major misrepresentation & this entire experience was beyond lackluster and disappointing. I tried several times to change our room, at one point speaking directly with a staff member at the front desk and was told that several rooms were becoming available that day (05/21/2026). I confirmed multiple times with the staff that would be possible and that I would be contacted directly. I never received this call, any form of contact or attempts to do so. I am still confused on the operation of this facility, and would not recommend booking accommodation here whatsoever. I genuinely tried to keep giving this place a chance but the ball was dropped at every. single. opportunity. Positives: Ezra at the rooftop pool bar was fantastic, and beyond helpful and attentive. The espresso at the downstairs restaurant was also good. It would be helpful to warn guests about the loud construction which starts around 7:30/8am every morning directly across the street - which I have personally experienced during previous travel and always appreciated the heads up. Overall the majority of the reception staff and the vibe this hotel gives is that they just don’t care, and in no way can they call themselves 4 star without a lot of changes being made.