Hilton Garden Inn Raleigh-Durham/Research Triangle Park

The breakfast was good

The bed was very noisy

We did not like anything

The front desk receptionist that was working between midnight and 11am the next day was horrendous . She had a horrible attitude she was on her phone mostly and gve us a horrendous explanation about the hotel. Also my dog is a hotel stay trooper and she did not want to be alone at the property. The hotel receptionist called me to let me know my dog was barking up a storm and was with an attitude told me that my dog is a disturbances which she never does. We beleive someone tried to get into the room which caused her to bark nonstop until we got to the room. After that we felt unsafe to leave her alone and had to take her with us until check out. My dog felt safe with us there and never barked bc we were there with her in the room.

We appreciate the parking and excellent shuttle service. Driver to and from airport excellent as well as all staff.

Conveniently located to places I needed to be

N/a

staff was friendly and helpful

room was not ready at 3:30 pm.

The beds sleep good they can use some new sheets and Dual for what its worth. I always bring my own sheets. The bathroom toilet needed cleaning thoroughly. Not a half azz job.I had clorox wipes and sanitizing spray. The refrigerator was not working also staff needs to check to see if these items work. Staff needs to constantly check on all appliances to make sure they working. Thank you