Hilton Garden Inn Ottawa Downtown

La propreté

Jamais que nous avons su que nous avions pas le déjeuner continental inclus même à l’arrivé la réceptionniste ne m’a pas mis au courant après lui avoir demandé les heures de fermeture et ouverture et que nous avions pas de parking inclus non plus car on avait un petit pick up…un gros manque d’information 😠

Colazione risicata

As we entered the first that hits is the strong musty smells. I was frustrated with the FULL parking sign and unsure where to leave the car until I got a pass. The reception from the clerk at the front desk was rude and abrupt when I didn’t respond to her attempts at humour. Her explanations as to how to get around the hotel was given at lightening speed. When we finally got to our room, it was a disappointment. The flashing lights in the room, the very short toilet, the shower wasn’t working properly, couldn’t open the door. She told us we could pick any floor, I said it didn’t matter, makes me wonder why she “gifted” us this subpar room. Wouldn’t stay there again.

Dans l'ensemble, c'était bien

Petit déjeuner, le type de saucisse Merci de donner le choix pour les saucisses.

Good location, modern, spacious room, good facilities.

N/A

Staff very helpful and beautiful clean rooms

Although cannot control, there was construction on the building next door which started at 7am. Otherwise the stay was excellent