Hampton Inn Beckley

I was so disappointed in this hotel and our room. The front desk staff upon check in seemed overwhelmed, in subsequent days (we stayed here for 5 days) the front desk staff were very kind and helpful. Pros: 1. They’re pet friendly. 2. Staff were kind and helpful. 3. They have a mini fridge and microwave in the room. Cons: 1. Much of the parking was being used by huge containers. There were multiple times we struggled to find parking if we weren’t back before dinner, and one night we even had to park at a restaurant nearby. 2. The rooms, walls, floors, tvs…really everything… was dated. There was rust, peeling paint, and missing caulk in the bathroom. The pillows were down or batting that was aged and clumpy. The bed was incredibly hard and both my husband and myself have sore hips and joints from the bed. The tvs haven’t been updated so you can only get live tv. And, the tv stand was obviously damaged on the bottom. 3. There was light coming around the curtains and front door that made sleeping and staying asleep difficult. 4. They don’t really have a pet relief area. (See photos). 5. The bathroom was small and didn’t have a place for hand towels to go. It also had a fabric curtain that caused very wet floors. **The front desk told us they’re being remodeled in August, so if you’re looking to stay here consider waiting until they’re finished remodeling if your dates are flexible.

Location

The carpet was sticky and left residue on the bottom of our feet. The tub /shower had you standing in water the whole shower.

The room was clean, nicely furnished, and quiet. Staff were pleasant and professional. Breakfast quality and selection were good (but not spectacular).

The hotel has a small lobby/reception/breakfast area that felt a little cramped, especially during breakfast.

Everything suited our needs and comforts. Breakfast was very good and our location was just where we needed it.

Nothing.

AI helped me pick this one. It was perfect for our halfway stop to Atlanta. Everything was just right.

It was very nice.

The staff was very friendly and helpful.

Only one elevator worked.