Hampton Inn Beckley

Digital key kept saying that they were preparing our room. When I finally checked at the desk they said “oh” and then proceeded to give me actual key cards. When I asked if the digital keys were not working, they said “you can try it again if you want”. I did, and it worked. Mattresses are getting worn out on the lamp side of the bed. It appears they do not rotate them as the other side of the letters is still nice and firm. They must be slowly changing them out because our room in July did not have this problem. Also, they should note that the pool is closed for the season (and repairs according to the maintenance guy). The entire hotel is pet friendly according to the front desk, contrary to one online source that said only specific rooms were pet friendly. Limited areas to take your pet to the bathroom. What was available was covered in trash.

Great place to stay. Very friendly and next door to a Bob Evan’s if that’s your thing.

The room was comfortable and the breakfast was as we would expect.

Shows its age a bit. Painting would help.

Location

The breakfast was not good

Easy check in, friendly staff!!

The staff is excellent and the facility is very clean. The furnishings are quite worn and need upgrading.

The woman at the front desk was very helpful and friendly. In an area with a fair amount of restaurants. About 20 minutes from the national .

We stay here frequently and find the staff friendly and the location convenient. The property is clean but one of the older properties.

breakfast was amazing! lots of option clean room