Hampton Inn Beckley

Great breakfast and staff went above and beyond!

The staff I encountered in this hotel were all excellent. My room was very worn looking (scuffs everywhere, bathroom with peeling paper etc.). On the positive side, the bed was very comfortable, the A/C system was quiet and worked well (did not cycle on and off as many do), and the towels were plush. The breakfast was the usual good selection for a Hampton Inn (including hard boiled eggs and omelets on one day, and freshly made oatmeal). Only 1 (of 2) elevators was working the entire time we were there. I did not use the outdoor pool, but it looked like people were enjoying it.

I was so happy to stay here. After a very long drive and not wanting to go out again for dinner, it was so nice to have a couple restaurant options right by the hotel. And I was able to swim in a very clean lovely pool area. The hotel was so nice and friendly and super clean. I loved my stay!

It was clean despite being an older hotel, staff very friendly. Only real issue was the room we were in the toilet would run like every 5 minutes.

The location was good and the hotel is clean. There were enough towels. Those are the pros. The billing is never right and you have to get the front desk to fix it. We had to wait to get this done. The front desk did fix the error upon check out. My biggest complaint is the lack of updates on the hotel. Everything inside the motel was worn, especially the bathroom. I miss when they used to give you actual bottled shampoo, soaps. The pump bottles that everyone uses just doesn’t get it. The universal soap bottles looked old and dirty. The breakfast bar is typical of all the hotels now. The lady that was working in the breakfast bar was extremely nice so that was nice.

We needed a stopping point on our way North. This was near the town where I was born so we thought we would take a look one more time. The location was pretty good, but the hotel is in serious need of a renovation. Quite expensive for the condition of the hotel. Breakfast was really mediocre. They didn’t even have biscuits or wheat bread for toast. Would not stay here again.

Convenient

Outdated and toilet did not work so had to move room