Hampton Inn - York

I checked in, after booking an executive suite, to walking into my basic room. I paid extra for a suite so my parents could stay with us. The hotel employees who checked me in for my stay did not even tell me that they had to switch my reservation or offer me any money back.

Excelente ubicación pero cuando me hospedé estaba en remodelación y no me lo informaron. No funcionaban las luces del cuarto, se me cayó una pieza de la bañera la noche que llegué y había trabajos diarios de construcción todo el día.

The York PA Hampton Inn is not up to Hampton inn standards, our room smelled bad, the pool is a joke, and the breakfast is worse than a Days Inn.

I liked the property , going through some renovations and was bit noisy

Comfy bed

The hotel is undergoing renovation. There was loud construction noise right outside our window, even on Saturday. There was no lounge or bar to hang out in - just tables and worn-out chairs in the eating area. This was one of the main reasons a group of us stayed at the same hotel, but no one mentioned any of this information nor was it on the booking site. The breakfast was the lowest quality I have ever seen. I couldn't eat much of it. If your kitchen is closed down, bring in some quality food from somewhere else, or give us vouchers for a decent restaurant. We reserved a room with a king bed, but it was two queens. If you don't have a king bed, why was it offered on Booking? Furniture is worn, and there is no fan or night light in the bathroom. I feel like we did not get what we paid for. I told all these things to someone in the chat, and no adjustment was offered and no explanation about the substandard breakfast.

A nice overnight stay. Staff was very friendly. Ongoing construction.

N/a

The hotel is under construction, which isn't a terrible thing besides the fact that construction vehicles are parked in the handicapped parking spaces. So accessibility is an immediate issue. Staff was friendly when we checked in. The posted pool closing time is 10pm, we were told it was closing and asked to leave at 9. When we came down for breakfast in the morning we were greeted with an empty coffee carafe, warm juice, stale pastries and microwave breakfast sandwiches with one microwave. There was a line to microwave our breakfast. I understand remodeling and things happening but this was just an over all uncomfortable experience, even without that added noise of construction.

I stayed in this hotel from May 15-19 and two stars is me being generous given the state and resultant functioning/service of this hotel. Not really the front desk's issue, so I can't fault most of those I've interacted with there. That said: The good: - The hotel is convenient to a few restaurants, a good few stores, and highways/main roads The bad: - the construction (footprints tracked through the lobby, debris in the elevator, more workers riding the ONE working elevator than guests, constant daytime activity and disturbance); I get that this was posted on the website, but I was told it was limited to the 5th floor when I booked. It's NOT limited to the 5th floor and it's impacting the entire hotel in multiple, negative ways. - The presently broken elevator (only 1 SLOWWW elevator working--usually shuttling more construction workers and literally wheelbarrows, containers, and the like of debris along with them. I mean, who wouldn't want to ride up and down with that at their hotel??) - had to change rooms due to hammering above my room (even though I was told there wouldn't be any work until Monday, the day of my departure) - missing microwave turntable and dented/dinged up refrigerator in my new room - bathroom sink that slow-drains and backs up - this hotel seriously needs an update (dated/dinged up/stained furniture, cabinets, and carpets in rooms AND hallways; buckled carpeting, damp environment, musty/unpleasant smell in rooms and hallways, dirty grout in bathrooms, hair and debris in drawers, etc.) - take a good sniff of those pillows you're laying your head on: they smell musty and old--nothing fresh or clean-smelling about them - every other day housekeeping unless specifically requested AND I left each day for most of the day and come back to nothing having been done in my room. - a super-sad "breakfast" served in a hospital cafeteria-like space I could literally go on and on. As mentioned above, I stayed here for 5 days and 4 nights (checking in an hour early on the first day and a bit late on the day of my departure) and have had my room cleaned ONCE during the evening before my departure. That's basically a motel's level of service (or even worse than that level of accommodation), and things were still missed (such as debris still on the carpet). Simply put, this hotel is NOT worth the price and should more honestly be presenting the construction and the state of the hotel--both related and unrelated to the construction itself. It was an overall miserable hotel to be staying in. This is listed as a 3-star hotel and that's a MIGHTY generous assessment. Would I recommend this hotel? The supposed #3 hotel in York?? Yeah, I'm pretty sure the above-mentioned review readily answers that question.

It looked nice but has bedbugs.