La Quinta by Wyndham Oakland - Hayward

I have stayed at this location multiple times given its proximity to my daughter’s university, and have like my stay until my most recent on 5/15-5/19 where the service was absolutely terrible.

The service was terrible, my room was cancelled even after I was told my room was fine and could wait to check-in even after I repeatedly mentioned my late arrival, my room was super humid & musty, AC was difficult to manage and stayed at one temperature, restroom door wouldn’t close & would have to lift and slam, toilet would not flush, and lastly 2 of my party members left with bed bug rashes!!!!

Déjeuner

rien de particulier

My room was a non smoking room but smelled like cigarettes

The rooms were clean and comfortable, and the breakfast was excellent with a great variety of delicious options. Overall, we had a very pleasant stay.

The staff were polite, but the customer service could be more attentive and customer-oriented. A warmer and more proactive approach would make the experience even better.

The staff, clean rooms daily, the breakfast each day.

Did not have tv functions the entire time.

- proximité des commerces - petit déjeuner variée mais pas ouf

- lit trop souple - personnel pas joyeux - trop loin de tout (faire 1h de route pour chaque visite ) - pas de micro onde au niveau de la cafetière pour faire chauffer son lait le matin -lavabo dans la chambre 😱 - la fenêtre donnais directement sur la piscine ,(enfin passage de la piscine ) du coup rideau fermer H24 - pas moyen d'ouvrir la fenêtre de + de 20cm