DoubleTree by Hilton Coventry

Spacious and clean

Close to the beach, nice to have a convenient store, good entertainment at night.

The house itself didn’t have a balcony and a bbq space. Perhaps something to think about for the future.

The property was fairly ok. But my breakfast experience was terrible. I paid for breakfast but when I got to the breakfast section during the hotel’s breakfast serving time, most of the food was finished. I just wanted scrambled eggs and hash brown but none was available. The staff had an attitude that communicated they were unwilling to help. I asked at the kitchen and I waited about 45 minutes to get a very poorly made scrambled eggs with no has brown, asked again then waited some more only to just sit down to eat and be told by another staff that I had to leave, they were closing. The staff did not pay attention to the fact that I’d been waiting a while for the food. Some of the breakfast staff were disrespectful and rude. Apparently, they claim they had lots of guests during that weekend, I’m not sure why that was my problem rather than the hotel management’s. I was even more disappointed at the lack of acknowledgment and taking responsibility for the hotel’s wrong. I paid for breakfast and I expected to get breakfast not to be told that they had too many people who ate too much food that’s why I couldn’t have breakfast. How am I responsible for the hotel’s management’s booking and planning for their guests. My husband and I weren’t only treated badly but were disrespected and that was disgraceful of the hotel.

Disrespectful experience with the breakfast staff. I was not provided the breakfast I paid for rather I felt insulted and disrespected.