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8.4 / 10 Guest Rating

Hotel Grand Chancellor Townsville

334 Flinders Street , Townsville, au

Hotel Grand Chancellor Townsville - main view

About the Property

Panoramic City Views from Rooftop
The Hotel Grand Chancellor Townsville offers a stunning experience with its rooftop area where guests can unwind and enjoy breathtaking city views. The sparkling rooftop pool provides a perfect spot to relax and soak in the scenery.

On-Site Fitness Centre
Stay active during your stay with the convenience of the hotel's fitness centre. Whether you prefer a morning workout or an evening session, the on-site facilities cater to all your fitness needs.

Convenient Location
Located in the heart of the city's business and shopping district, the hotel is surrounded by award-winning dining, entertainment, and major tourist attractions. With Townsville Airport just a short distance away, your journey to relaxation and adventure begins seamlessly.

Book your stay at the Hotel Grand Chancellor Townsville now for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with a China Union Pay credit card. Please note that there is a 3.18% charge when you pay with a Diners Club credit card. Please note that there is a 3.37% charge when you pay with an American Express credit card. Please note that there is a 3.57% charge when you pay with a JCB credit card. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent1743 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.3
Location9.4
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.9
Overall Experience8.8

Select topics to read reviews

V
VALnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Friendly and helpful staff. A smile by staff on entry said it alll for us."

8.0

Breakfast was fantastic. The location was perfect 👌

Car park was a little off beat but within walking distance.

Helpful?
J
JohngbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0
Helpful?
R
RodneyauAU
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Good"

1.0
Helpful?
N
NtuliauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
P
PatriciaauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 14, 2026

"Lovely. Staff accommodating and very friendly."

7.0

Location and cleanliness

Bed was very hard, pillows also. Both my partner and I woke every couple of hours trying to get comfortable. Have stayed previously and bed was amazing but this time. Not great at all

Helpful?
M
MichaelauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0
Helpful?
K
Kerry WidtauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0
Helpful?
G
GrumpyauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 11, 2026

"Excellent"

10.0

We always stay at the Grand Chancellor when staying in Townsville. The Staff are always helpful and friendly and check in and out are seemless. Rooms are always clean and the beds are comfy. Its close to everything we need. The dinner we ordered was delicious.

Helpful?
M
Michael RobertauAU
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0
Helpful?
A
AdrianauAU
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0

Central location and amazing views

Helpful?
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