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8.4 / 10 Guest Rating

Hotel Grand Chancellor Townsville

334 Flinders Street , Townsville, au

Hotel Grand Chancellor Townsville - main view

About the Property

Panoramic City Views from Rooftop
The Hotel Grand Chancellor Townsville offers a stunning experience with its rooftop area where guests can unwind and enjoy breathtaking city views. The sparkling rooftop pool provides a perfect spot to relax and soak in the scenery.

On-Site Fitness Centre
Stay active during your stay with the convenience of the hotel's fitness centre. Whether you prefer a morning workout or an evening session, the on-site facilities cater to all your fitness needs.

Convenient Location
Located in the heart of the city's business and shopping district, the hotel is surrounded by award-winning dining, entertainment, and major tourist attractions. With Townsville Airport just a short distance away, your journey to relaxation and adventure begins seamlessly.

Book your stay at the Hotel Grand Chancellor Townsville now for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with a China Union Pay credit card. Please note that there is a 3.18% charge when you pay with a Diners Club credit card. Please note that there is a 3.37% charge when you pay with an American Express credit card. Please note that there is a 3.57% charge when you pay with a JCB credit card. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent1743 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.3
Location9.4
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.9
Overall Experience8.8

Select topics to read reviews

C
ChapmanauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Excellent"

8.0

Bed

Paid 375 for.1 night.in a room with no Balcony

Helpful?
M
Margaret PetrieauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Good"

4.0
Helpful?
J
JessauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
T
TaylaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Excellent"

8.0

It was very clean and a really nice location

N/A

Helpful?
A
AshleighauAU
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Poor"

3.0

I liked the 2 double beds

Location was a bit sketchy at night and the first room we were provided was not cleaned properly. Someone had left snot smeared all over the bed frame

Helpful?
A
AndrewauAU
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Excellent"

8.0
Helpful?
S
StephenauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"A very happy customer."

10.0

Great customer service and excellent breakfast.

Nothing.

Helpful?
S
ShereeauAU
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
G
GabiauAU
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0
Helpful?
S
shaneauAU
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Only ok bit, we will come back but never have an joining room as that was terrible will trying to sleep"

6.0

Location as we have stayed several times before , restaurant dinner and breakfast

Disappointed with the apartment, noise through the connecting door was really bad. Picky stuff: Tap in bath room leaked, no Toilet brush, only 2 coffee capsules. Restaurant was great Wednesday night could not fault it, Thursday night absolute joke. We left after sitting down for 20min and went up the road, either short staffed or not trained.

Helpful?
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