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8.4 / 10 Guest Rating

Hotel Grand Chancellor Townsville

334 Flinders Street , Townsville, au

Hotel Grand Chancellor Townsville - main view

About the Property

Panoramic City Views from Rooftop
The Hotel Grand Chancellor Townsville offers a stunning experience with its rooftop area where guests can unwind and enjoy breathtaking city views. The sparkling rooftop pool provides a perfect spot to relax and soak in the scenery.

On-Site Fitness Centre
Stay active during your stay with the convenience of the hotel's fitness centre. Whether you prefer a morning workout or an evening session, the on-site facilities cater to all your fitness needs.

Convenient Location
Located in the heart of the city's business and shopping district, the hotel is surrounded by award-winning dining, entertainment, and major tourist attractions. With Townsville Airport just a short distance away, your journey to relaxation and adventure begins seamlessly.

Book your stay at the Hotel Grand Chancellor Townsville now for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with a China Union Pay credit card. Please note that there is a 3.18% charge when you pay with a Diners Club credit card. Please note that there is a 3.37% charge when you pay with an American Express credit card. Please note that there is a 3.57% charge when you pay with a JCB credit card. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
1/4

Standard Twin Room

The Standard Twin Room has 2 double beds, a modern bathroom, flat screen TV and luxurious furnishings.

27 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Twin Room

Non-refundable
Room Only
20% OFF$196.91

$157.53

Includes taxes & fees

Standard Twin Room

Non-refundable
Breakfast Included
20% OFF$267.63

$214.1

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

The Standard King Room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King

Non-refundable
Room Only
20% OFF$141.95

$113.56

Includes taxes & fees

Standard King

Non-refundable
Breakfast Included
20% OFF$187.26

$149.81

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
Executive King Room - Photo 5
1/5

Executive King Room

Located on floors 16 to 18, these rooms offer sweeping views over the city and Magnetic Island from your own private balcony. The Executive King room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerTVTelephoneAir conditioningHair dryer

Executive King

Non-refundable
Room Only
20% OFF$153.46

$122.77

Includes taxes & fees

Executive King

Non-refundable
Breakfast Included
20% OFF$199.54

$159.63

Includes taxes & fees
One-Bedroom Apartment - Photo 1
One-Bedroom Apartment - Photo 2
One-Bedroom Apartment - Photo 3
One-Bedroom Apartment - Photo 4
One-Bedroom Apartment - Photo 5
1/5

One-Bedroom Apartment

This 1-bedroom apartment features a separate bedroom with 1 king sized bed, an private bathroom and a separate living area including a couch and a kitchen with an oven and a stove top.

54 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRadio

1 Bedroom Apartment

Non-refundable
Room Only
20% OFF$157.31

$125.85

Includes taxes & fees

1 Bedroom Apartment

Non-refundable
Breakfast Included
20% OFF$204.14

$163.31

Includes taxes & fees

Guest Reviews

8.4
Excellent1743 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.3
Location9.4
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.9
Overall Experience8.8

Select topics to read reviews

C
CheyauAU
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"I’d happily stay at this property again, purely for the good views and kind staff."

8.0

The hotel had a beautiful view that made my stay more enjoyable. Waking up to such stunning scenery was definitely a highlight. The staff I saw were very friendly, welcoming, and helpful throughout my stay, always happy to assist with any questions or requests. Their excellent customer service really made me feel comfortable and well looked after. Overall, it was a lovely experience and I would happily stay here again.

Unfortunately, the cleanliness of the room was disappointing. When I arrived, there was hair on the bed that appeared to have been left by a previous guest, and the floor had multiple visible stains, which made the room feel unclean and slightly uncomfortable. For the price of $270 per night, I expected the room to be thoroughly cleaned and presented to a much higher standard, with fresh bedding. Sadly, this wasn’t the case, which took away from what could have otherwise been a much more enjoyable stay.

Helpful?
G
GenauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0

Always great service, awesome location and is a must everytime we visit Townsville.

Sometimes lifts can be a pain but usually its busy so understandable

Helpful?
J
JoannnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0

Beautiful view, comfortable bed, facility was nice and clean and the staff were very helpful and friendly. Everything was in close proximity. We would definitely come back to stay and recommend to friends and families

Not enough parking space

Helpful?
B
BinuauAU
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Excellent"

8.0

I got room 19 floor nice view

Helpful?
V
VanessaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0
Helpful?
C
CraigauAU
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Good"

4.0

Air conditioning wasn’t working in the room. Couldn’t open windows. Hot and stuffy all night

Helpful?
M
MatthewauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0
Helpful?
A
aslamauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Average hotel"

6.0

Location , good views from room ,

Small room No lift access to under ground car park . Lot of small cockroaches and bugs in cupboards, bath rooms and table

Helpful?
T
TonyauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

9.0
Helpful?
V
VALnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Friendly and helpful staff. A smile by staff on entry said it alll for us."

8.0

Breakfast was fantastic. The location was perfect 👌

Car park was a little off beat but within walking distance.

Helpful?
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