Condado Ocean Club - Adults Only

Condado Ocean Club has a few things going for it: the views, the pool, and the staff. I did not have a bad time but I would not stay here again. It's a small, boutique hotel in Condado. While there is not much in the immediate vicinity, a 10-minute walk can prove fruitful and Ubers are available within minutes. Staff is fantastic. From Andres at check-in to Alfredo (an absolute gem) and Juan (I think) on the pool deck, and everyone else we interacted with, the staff were amazing. So friendly and so helpful. We had an ocean view room and the view was perfect. The beds were OK, not great, and had I realized they were low (I need a high bed), I would not have stayed here. Cleanliness is majorly lacking. There were hairs (not ours) in the bathroom. While I never saw a bug, there was a dead bug on the bathroom door frame. Our room never should have passed inspection. The design, while aesthetically pleasing, is not great from a functional standpoint. The shower is walk-in but the handle is under the showerhead. Also, it's a glass half-door, so water was constantly spilling into the main part of the bathroom when we showered. We went through lots of towels because of that. I was excited because the towel rack looked like a warmer as well, but alas, it was not. The only two hooks were behind the bathroom door, as was the rack, so nothing could dry. Our sink did not have a drain cover, so it was hard to wash our clothes. There was one chair for the seating area. A Curio cabinet that hosted the minibar did not close properly and a picture was hung crooked. We did appreciate double luggage racks. However, Condado Ocean Club felt cheap, and I understand that at $350/night, you are only getting a basic hotel and the bare minimum, but I was hoping for a little better. The room was serviced once during our stay and that was a disappointment. No vacuum, no cleaning of the the bathroom/mirror, just trash removal, towel replacement, and beds made. We wanted new sheets and missed that we had to put the placard on the beds, so had to contact housekeeping to get new sheets. Elevators are small and the elevator floors were always dirty. The pool was great. It's an infinity pool overlooking the ocean so we loved it. It was clean (we witnessed morning vacuuming/cleaning of the pool, so that was good). Water was cool so it was refreshing. The food and drink we had from the pool deck were good. However, if you are considering a day pass, don't do it. The cabanas are not worth the price. The cushions/pillows are old and dirty. There was always hair and debris on the deck, even in the cabanas, plus it is super slippery. Ocean Club has very fun vibes. They have events at their restaurant next door, like a rum tasting, and supposedly, a DJ at the pool on weekends. And the staff is great. But I would not return.

So hospitable Clean A really good time the entire time Lots to do and see Great view No microwaves lol Top notch service with a smile

The ocean view was great. Enjoyed access to the beach.

Room service was slow.

The location and the service. Ambiance was very pleasant.

I liked everything but struggled with the shower pressure.

Location is near everything imaginable. Would recommend having access to a microwave to reheat all the tasty leftovers.

It was perfect, I was left alone and when I needed to interact with people I was treated with respect. 10/10

Clean room very nice staff!! Close to literally everything

Enjoyed everything.

The area is nice but lacks basic amenities such as a fridge and microwave. Left overs had to be discarded and had to waste money on a meal every day unfortunately because the lack of a fridge.