DoubleTree by Hilton Phoenix Midtown

The doors are not set property. You can hear them slam on every floor at all hours. It's ridiculous. I've never seen anything like this at any property. We've spent a fortune on points to stay at this far from restful hotel. Furious. Another really bad Hilton licensee. I've had better breakfast at a Hampton. The oatmeal was soup. Grey water. I didn't even see any oats. Dried out potatoes. Sad eggs. Chemical filled yogurts in tiny plastic containers. Just buy bulk Greek yogurt and put it in a bowl. Thoughtless and depressing breakfast. Here's the thing, all of this is easily corrected at a reasonable cost. They aren't doing it.

All

We didn’t have breakfast, would be nice if they had continental breakfast

Maybe checking the pool, my daughter got stung by a bee,

We flew in for a concert, our room was not ready when we arrived for checkin (wasn’t ready for over an hour and a half), we ended up in 2 full sized beds instead of the king we reserved - so that we could change and leave for the concert (which we left later than we wanted to due to this). We were given “breakfast vouchers” for 6:30 the next morning, but no breakfast was ready @6:30 and we had to leave to the airport. They were completely unprepared for the weekend (it caught them off-guard)!