Marriott Vacation Club at Surfers Paradise

I liked the care and kidness from the staff. Professionalism. Little small gestures of complimentary cocnut water while sun lounging.

Everything. Absolute world class resort right there. Exceptional.

Probably the pay to stay parking downstairs, but that’s it.

Great hotel, excellent restaurants and pools

Pools were a hit A bit cold but the spa was lovely

Location no where close to eat

The salt water pool was a unique experience! It was amazing. Loved the river pool and the slide! The spa was a little too small. Facilities was clean and staff was very helpful and accommodating. Checking in and out was a breeze! Parking was free! Buffet breakfast great! Our room had the lagoon/beach view! The facility is very family-friendly! Only thing we didn’t like, was someone was smoking above us and the cigarette butt was thrown down to our balcony!

Pool good that’s about it

View from room, room was lovely. The tepanyaki restaurant was excellent.

Nothing

Best hotel ever

Nothing everything was great

Well I always wondered how just a few people tend to have terrible experience sat accommodations. Now I know!! We are local to the Marriott and deiced to celebrate my 79th Birthday at the Hotel stay overnight with breakfast included. Sounds Good !! Read on. Firstly the actual property and outside areas are superb and the customer facing staff hugely friendly and helpful and the first day was good. But DAY TWO !!!!!! OK down for our include breakfast and the first think that struck us was how busy the restaurant was and how many noisy and disruptive families when having breakfast. So spotted a small table for two by the window and asked the hotel staff if we could sit in that quiet spot. They said yes and guide us to the nice quiet spot but what happens next. Well the same staff member now seats a large family with lots of noisy young children, etc throwing items on the floor etc, next to us !!!!!!!!!! Anyway lets get dine. Crikey the fried eggs are burnt at the edges and look awful the bacon is a jumble of cooked, uncooked and perfectly cooked pieces, the Hash Brown are like cardboard. This really is two star fare not five star fare. Marriott for goodness sake offer your guest a Family and Child free area in which to have a relaxing breakfast. Anyway pretty awful experience so we escaped back to our room only to find that the Hotel was doing MAINTENANCE in the room joining ours so lot of hammering and drilling, AGGGH !!! Marriott do not star hammering and drilling until your paying guest have checked out !!!!!!! So once again we are driven out of the location so packed quickly and left the room only to find the corridor fully blocked my large heavy maintenance trolleys so we could not even leave the hotel. So back to our room to ring reception to arrange to have the BARICADE cleared so that we could actually check out. Don't know about you but for over $600 a nigh we do not expect to be subjected to the Hotel staff hammering and drilling in the adjoining room ?? Got to hand it to the Marriott in that I don't think that they could have done anything else to make our day more unpleasant.