The Westin San Jose

The property was centrally located, clean and the front desk folks are friendly and welcoming. The valet works well and the workers are friendly and helpful, but it’s too expensive for an overnight parking fee. The rooms were small and need updated.

Was in town to see a concert in the park and having the hotel right across the street was very convenient, also enjoyed having a place to eat close by that we didn’t need to drive to was excellent. Highly recommended, particularly if you’re going to one of the park concerts

Amazing!

Great top to bottom

The overall stay was perfect

Great front desk staff!

Loved the coffee option in the room, choice of pillows! The bathtub had no plug so unable to bath. The makeup mirror had dead batteries and unable to use.

Air conditioner needs improved because there’s sound in the evening

Room was good for a couple. More than 2 people would've been way too crowded but for us it was comfortable room and walking distance to local activities and restaurants.

I was in town for business and on the last morning I slipped in the shower so bad it’s a miracle the damage wasn’t even greater. I strongly advise the management to put anti skid mats in showers and generally check out the servicing of the bath tubs to make it less risky. This was the first time ever that something like this happened to me, and I am going to be ever more careful in shower - bathtubs going forward. But if this was such an unexpected shock to a seasoned traveler like me, I can only imagine what other travelers might go through. Other than that, it’s a dated property but quiet and neatly maintained for what is a busy portion of San Jose business and commercial district.