Sea Crest Beach Resort

Excellent location, great food, great service, would go back again.

The banquet room was perfect. However I had to ask the lady at the front desk for a sign showing where we were. Last time we came there was a nice big sign on a stand. This time there was nothing. Overall the cleanliness of the hotel was decent. The shower in our room could use some grout cleaner and the shampoo was empty. The dresser that the tv sits on is totally broken. I didn't need it anyway but you could see the drawers are in real tough shape and falling in. TV control was not very good or responsive. Towel linens are totally awful. Consistency of sandpaper. Can't you use sensitive skin fabric softener? They are brutal. Price of rooms were fair considering. Price of coffee and snacks in gift shoppe and restaurant are quite steep, except for the all u can eat breakfast is reasonable and delish. And would have liked to see the ice cream shop open at least for a few hours. Employees were all exemplary! Very nice and fun.

What a joke! We booked for Valentine’s Day weekend. Arrived at check in time for them to say they are 30 minutes behind and we’ll receive a call when our room is ready. 3 hours later we went back to see the room status and were told our room wasn’t even close because they are understaffed. Meanwhile, we walked around and saw a cleaner kicking a trash bag around and staring at his phone. We asked to cancel so we could go home. We were offered a refund but denied any other compensation towards a future stay. Ridiculous. Awful customer service. If they knew at check out this morning they were this far behind, we should have received a phone call or email at any point before check in this afternoon to let us know. Instead, we hired a sitter for our children for the weekend, wasting money and our entire weekend.

The proximity to the bay, the gorgeous sunsets, the restaurants. The room was comfortable. The amenities are lovely (pools, hot tub, bar, hotel restaurants, and small gift shop were great.)

I’d booked room in the main building and when I got there they wanted to put us in the farthest building from the main. A manager had to be called over and she was able to get us a nice room in the main building so I appreciated that. None of the outside seating is ideal. The lounge chairs on the beach have three settings, none of which are sitting up fairly straight to make eating, drinking, and reading more comfortable. Regular outdoor chairs are adequate but not particularly comfortable.

Being with family. The only thing you have going for you is the beach and pools for the children.

I didn't like the atmosphere changes. It was very blah. All the staff appeared to be new and inexperienced. They were kind but very poor service. Everyone was oin training.

I like the location and the beach front is awesome , the breakfast Buffet was so nice to.

Last time we stayed here there were no issues, this time we had a couple issues with the room , one it wasn’t ready when we were told it was, 2 we asked for a water view we got a first acl room of the parking lot , we then were moved to the 3rd floor when we went to the room the keys didn’t work so we had to go back to the front seat to get them to activate , we were given a complimentary packaged breakfast item from the store, I was surprised at this seeing the Resort has a really good reputation, and to have a couple issues with our rooms over Labor Day weekend and to get a 5 dollar item for our hassle hmmmmm not good.

beach was beautiful

family rooms were apart from each other

Beds were so uncomfortable, the pillows were so soft they were awful and the floors in the room weren't cleaned each day But the food and staff were great and the beach is amazing

Bed cleanliness or pillows

I really liked the location and the hotel as a whole but my specific room wasn't very nice and niether were my family members. If I were to stay again I would book further in advance to get a nicer room.

I found the room to be overpriced for what we received; it was comparable to a motel. Specifically, my room had a sewage issue, as there was often a foul smell of feces in the bathroom and hallway. I attempted to call the office for an air freshener, but no one answered. By the time I returned, the smell had dissipated, but it returned a day later. The cleanliness of the room rated about a 4 out of 10. The door frames were dirty, and there was visible mold at the bottom of the shower door. Additionally, there was a garbage bin right outside the side entrance of our room that was constantly overflowing. Moreover, the floor of our room felt oddly sticky and appeared dirty; it was vague enough that I didn't want to walk barefoot.