Hyatt Place Chicago/Itasca

Everything was good for a quick 1 night stay!

Friendly staff, very clean facility, great breakfast!

Service was not good morning and night!!!!!!

Great location. 2 restaurants directly across parking lot. Great staff and they handled the slow operating system at check-in with patience. The bathrooms are extremely small, but it met all needs. The “houseman” did an awesome job keeping property exceptionally clean!!

It was such a wonderful experience. The breakfast was above and beyond what we expected. All the staff was very attentive to every detail pool towel housing keeping was so nice and detailed. Maintenence man was very amicable. All the staff made our stay that much better. We will refer the hotel to all and off course use the hotel for future travel.

The place was great very easy to find great accommodations. The room was clean and everyone was very helpful except for one person in the breakfast area. She was very rude.

Everything about my stay was great until at about 6:30 am when a power outage set the fire alarm off, causing a fair amount of panic until it was determined that there was no fire. For the rest of the morning the power was off and on causing various beeps from tv’s, wifi routers, and a/c’s rebooting, hence no ability to fall back asleep, wasn’t able to sleep, shower, have coffee in the morning, etc. The place was clean, staff was friendly…everything was good except for the lack of sleep, ability to shower, etc. I think Hyatt should do the right thing and offer a few night or something along those lines. But they probably won’t.