Embassy Suites by Hilton Fort Worth Downtown

Staff was friendly and hospitable. Reception was hearty. Great amenities.

Towels and sheets could have smelled better and/or been cleaner. Valet parking should have more than one attendant.

Location

Was made promises by front staff upon check in 6/28 they gave me a key until we checked out of 2nd stay until 6/21. Key didn’t work, had to leave our luggage & room wasn’t ready until later afternoon. Room 412 needs to be updated - hot, noisy, smelled bad

Convenient to Sundance square

The staff upon checking always seemed confused. Checked in 6/18 & was told I could keep the card and not go by desk back into same room 6/20 - not true - next room was old, smelled bad, hot and wasn’t ready until late afternoon

The beds were comfortable and the room was very nice

The breakfast and service was great! The staff was awesome!

The room that I booked through yall was nothing like that when I got to room. I was put in a handicapped room in the corner of building . No windows view at all in living area, and a smallwindow with ally view of pigeons in bedroom. The room was musty and hadn't been cleaned good. This was definitely not ok.

The location was excellent, and the staff was polite and helpful. I left my computer in the room when I left, and they took care of it and were very helpful.

Breakfast was ok, but there were some flies around the food. It looked a little different from the pics posted when I made the reservation. It was a little rundown.