Hampton Inn - Greenville

I discovered an already used towel with blood and mucous on after using it to dry my hands. The rooms wall had a booger on it. When reporting it to management, the General Mgr. avoided conversing with me twice until I chase after her and confronted her about the issue. She blamed her actions on a subordinate leader and stated her subordinates should be able to handle the situation, and there was nothing that could be done because the room was booked through 3rd party. Poor leadership and bad Hilton representation. Had bag breakfast due to renovations which wasn’t worth eating. Management was not nice. However, the housekeeping staff was kind and more accommodating than the General Manager Ms. Shaw. She asked me to send an email with pics of the issue along with my Hilton honors number. I have yet to receive a response. Horrible experience at this hotel.

There was no breakfast and I was not told about this prior to my reservation. It should have been on the web site.

Breakfast Ended up having to pay more and go out.

The woman at the front desk was very rude at 5:45 in the morning. I do not like starting my day that way especially after a terribly tragic family event. I will never stay here again! Hampton you can do better. I detest petty tyrants.

Loved the room layout.

Property is under construction and many facilities are closed,no lobby restrooms available, no fitness center, breakfast center under construction leading to a very underwhelming breakfast.

We came down to visit family for the holiday and stayed for two nights. While the property was nice, our room was dirty. There was a visible cup ring in front of the TV, and it looked like there was dog hair all over the desk. The carpet and bedspread were dirty and stained, and the room was dusty, from the coffee pot to the windowsill. The pillows were a dingy yellow color. We were disappointed with our stay, which is surprising since we have stayed here before without any issues. Unfortunately, this may be our last time staying at this property, as the room did not meet our expectations given the price we paid.

The front desk ladies were very pleasant. They were changing shifts and both of them were friendly as they could be checking me in.

It wasn’t anything about not liking, it was kinda comical. They were remodeling, and upon leaving, the elevator quit working. It all went well.

Typical Hampton Inn. Clean and accommodating.

Friendly staff. I arrived pretty late and the lady at the counter was more than happy to give me pointers on where to go get food