Crowne Plaza Houston Galleria Area by IHG

Easy access

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The hotel is clean and well managed. The room was spacious and clean. Parking was easy access.

I paid extra to have breakfast included. The breakfast buffet was NOT good. Honestly, probably the worst I have ever had. The food was not good at all and I am not picky about the food in general. For what I paid extra for this buffet was way over priced. very little selection. Bad eggs, potatoes, sausage and bacon, really rough looking french toast and some muffins. Even the smaller hotels do a much better job of a much bigger selection and quality. Waited a long time for a server to come by and get my drink order as well. Then, I guess they have issues with their satellite so my tv was non stop glitching, that is, once I was able to get the tv working. The remote had some issues so they sent someone to check the tv. After messing with it for a while and plugging and unplugging some things in the back, the remote finally responded and you could change the channel but you couldn't get all the channels. He went and got another remote but the same. Then the remote wouldn't respond about an hour or so later and I couldn't adjust the volume or change the channel again. When I checked out, I couldn't even turn off the tv because the remote or the tv wasn't working properly. Since I was there recuperating from a medical procedure, this was pretty bad and inconvenient. I expected much more from this hotel honestly.

It was close to where we needed to be and right off the highway

That breakfast wasn’t free and for the selection and price not a great value