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8.5 / 10 Guest Rating

Kobe Bay Sheraton Hotel & Towers

Higashinada-ku Koyocho-naka 2-13, Kobe, jp

Kobe Bay Sheraton Hotel & Towers - main view

About the Property

Luxurious Hot Spring Baths
Indulge in a rejuvenating experience with our chargeable natural hot spring baths, perfect for unwinding after a day of exploring Kobe.

Dining Options and Wellness Facilities
With 5 dining options to choose from and a spa along with an all-year indoor pool, guests can enjoy a variety of cuisines and relaxation opportunities during their stay.

Convenient Location and Recreational Activities
Located just minutes away from major stations, the hotel also offers recreational amenities such as a tennis court, fitness center, and bicycle rentals for guests to fully enjoy the surroundings.

Ready to experience luxury and comfort at Kobe Bay Sheraton Hotel and Towers? Book your stay now and treat yourself to a memorable getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests. Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information. When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Non-Smoking - Photo 1
Standard Twin Room - Non-Smoking - Photo 2
Standard Twin Room - Non-Smoking - Photo 3
Standard Twin Room - Non-Smoking - Photo 4
1/4

Standard Twin Room - Non-Smoking

Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$139.67

$111.74

Includes taxes & fees

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$180.75

$144.6

Includes taxes & fees

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$255.49

$204.39

Includes taxes & fees
Superior Double Room - Non-Smoking - Photo 1
Superior Double Room - Non-Smoking - Photo 2
Superior Double Room - Non-Smoking - Photo 3
Superior Double Room - Non-Smoking - Photo 4
1/4

Superior Double Room - Non-Smoking

Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Double room, City view, Non-smoking ([Preferred Floor]Double Room (Ocean Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$162.41

$129.93

Includes taxes & fees

Superior Double room, City view, Non-smoking ([Preferred Floor]Double Room (Ocean Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$203.5

$162.8

Includes taxes & fees
Deluxe Twin Room - Non-Smoking - Photo 1
Deluxe Twin Room - Non-Smoking - Photo 2
Deluxe Twin Room - Non-Smoking - Photo 3
Deluxe Twin Room - Non-Smoking - Photo 4
1/4

Deluxe Twin Room - Non-Smoking

Spacious room is fitted with a fridge, a work desk and a flat-screen TV.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Twin room, City view, Non-smoking ([Sheraton Floor] Deluxe Twin (Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$162.41

$129.93

Includes taxes & fees

Standard Twin room, City view, Non-smoking ([Sheraton Floor] Deluxe Twin (Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$203.5

$162.8

Includes taxes & fees

Deluxe Family Twin B - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$287.94

$230.35

Includes taxes & fees
Club Double Room - Non-Smoking - Photo 1
Club Double Room - Non-Smoking - Photo 2
Club Double Room - Non-Smoking - Photo 3
Club Double Room - Non-Smoking - Photo 4
Club Double Room - Non-Smoking - Photo 5
Club Double Room - Non-Smoking - Photo 6
Club Double Room - Non-Smoking - Photo 7
Club Double Room - Non-Smoking - Photo 8
1/8

Club Double Room - Non-Smoking

Room is located on the 17th to 20th floor. Includes complimentary access to the fitness center (with sauna and pool) and the Lounge. Complimentary drinks and free breakfast are served. Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$225.75

$180.6

Includes taxes & fees

Club Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$300.45

$240.36

Includes taxes & fees
Deluxe Double Room - Non-Smoking - Photo 1
Deluxe Double Room - Non-Smoking - Photo 2
Deluxe Double Room - Non-Smoking - Photo 3
Deluxe Double Room - Non-Smoking - Photo 4
1/4

Deluxe Double Room - Non-Smoking

The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

36 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double room, Non-smoking ([Preferred Floor]Deluxe King (Rokko Mountain Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$188.4

$150.72

Includes taxes & fees

Deluxe Double room, Non-smoking ([Preferred Floor]Deluxe King (Rokko Mountain Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$229.5

$183.6

Includes taxes & fees
Club Twin Room - Non-Smoking - Photo 1
Club Twin Room - Non-Smoking - Photo 2
Club Twin Room - Non-Smoking - Photo 3
Club Twin Room - Non-Smoking - Photo 4
Club Twin Room - Non-Smoking - Photo 5
Club Twin Room - Non-Smoking - Photo 6
Club Twin Room - Non-Smoking - Photo 7
Club Twin Room - Non-Smoking - Photo 8
1/8

Club Twin Room - Non-Smoking

The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room provides a flat-screen TV, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Luxury Twin room, Nightlife view, Non-smoking ([Club Floor]Deluxe Twin (Rokko Mountain Side/Non-Smoking)) Club Floor on the Exclusive High-Level Floor★Club Lounge, Hot Springs, Free Wi-Fi [Breakfast]

Non-refundable
Breakfast Included
20% OFF$261.49

$209.19

Includes taxes & fees
Superior Twin Room - Non-Smoking - Photo 1
Superior Twin Room - Non-Smoking - Photo 2
Superior Twin Room - Non-Smoking - Photo 3
Superior Twin Room - Non-Smoking - Photo 4
1/4

Superior Twin Room - Non-Smoking

The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Twin room, City view, Non-smoking ([Preferred Floor] Deluxe Twin (Rokko Mountain Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$188.4

$150.72

Includes taxes & fees

Superior Twin room, City view, Non-smoking ([Preferred Floor] Deluxe Twin (Rokko Mountain Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$229.5

$183.6

Includes taxes & fees
Double Room (Female Only) - Non-Smoking - Photo 1
Double Room (Female Only) - Non-Smoking - Photo 2
Double Room (Female Only) - Non-Smoking - Photo 3
Double Room (Female Only) - Non-Smoking - Photo 4
Double Room (Female Only) - Non-Smoking - Photo 5
1/5

Double Room (Female Only) - Non-Smoking

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

28 sqm
Sleeps 1
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Double - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$162.41

$129.93

Includes taxes & fees
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 1
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 2
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 3
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 4
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 5
1/5

Deluxe Twin Room (Female Only) - Non-Smoking

The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The twin room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$203.5

$162.8

Includes taxes & fees

Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$278.21

$222.57

Includes taxes & fees
Deluxe Room, 1 Twin Bed, Mountain View - Photo 1
Deluxe Room, 1 Twin Bed, Mountain View - Photo 2
Deluxe Room, 1 Twin Bed, Mountain View - Photo 3
Deluxe Room, 1 Twin Bed, Mountain View - Photo 4
Deluxe Room, 1 Twin Bed, Mountain View - Photo 5
1/5

Deluxe Room, 1 Twin Bed, Mountain View

1 Twin BedOverlooking the mountainsRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Preferred Deluxe Twin, Guest room, Twin, Sofa bed, Mountain view, Mid floor

Non-refundable
Room Only
20% OFF$195.64

$156.51

Includes taxes & fees

Preferred Deluxe Twin, Guest room, Twin, Sofa bed, Mountain view, Mid floor

Non-refundable
Breakfast Included
20% OFF$239.25

$191.4

Includes taxes & fees
Room, 1 Twin Bed, Corner - Photo 1
Room, 1 Twin Bed, Corner - Photo 2
Room, 1 Twin Bed, Corner - Photo 3
Room, 1 Twin Bed, Corner - Photo 4
Room, 1 Twin Bed, Corner - Photo 5
1/5

Room, 1 Twin Bed, Corner

1 Twin BedOverlooking the mountainsRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Preferred Corner Twin - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$328.55

$262.84

Includes taxes & fees

Preferred Corner Twin - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$403.26

$322.61

Includes taxes & fees
Room - Photo 1
Room - Photo 2
Room - Photo 3
Room - Photo 4
1/4

Room

1 King Bed OR 1 Twin BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Comfort Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$147.79

$118.23

Includes taxes & fees

Comfort Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$188.9

$151.12

Includes taxes & fees

Comfort Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$263.6

$210.88

Includes taxes & fees
Twin Room, 1 Twin Bed - Photo 1
Twin Room, 1 Twin Bed - Photo 2
Twin Room, 1 Twin Bed - Photo 3
Twin Room, 1 Twin Bed - Photo 4
Twin Room, 1 Twin Bed - Photo 5
1/5

Twin Room, 1 Twin Bed

1 Twin BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Moderate Twin room, City view, Non-smoking ([Sheraton Floor] Moderate Twin (Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$139.67

$111.74

Includes taxes & fees

Moderate Twin room, City view, Non-smoking ([Sheraton Floor] Moderate Twin (Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$180.75

$144.6

Includes taxes & fees

Standard Twin Room Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$263.6

$210.88

Includes taxes & fees
Club Room, 1 Double Bed - Photo 1
Club Room, 1 Double Bed - Photo 2
Club Room, 1 Double Bed - Photo 3
Club Room, 1 Double Bed - Photo 4
Club Room, 1 Double Bed - Photo 5
Club Room, 1 Double Bed - Photo 6
1/6

Club Room, 1 Double Bed

1 Double BedOverlooking the cityRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Luxury Double room, City view, Non-smoking (Renewed in November 2021 Club Double Room (Ocean Side/Non-Smoking)) Club Floor on the Exclusive High-Level Floor★Club Lounge, Hot Springs, Free Wi-Fi [Breakfast]

Non-refundable
Breakfast Included
20% OFF$225.75

$180.6

Includes taxes & fees

Guest Reviews

8.5
Excellent510 verified reviews
AI Summary

Guests highly rate the 温泉が良かった and frequently praise the very nice staff.

Categories

Cleanliness7.8
Service9.3
Location8.8
Room Quality8.3
Amenities8.3
Value for Money8.8
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

F
FujikijpJP
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"最高です!"

8.0

母の日プランで利用 足が不自由でお部屋のバスルームを利用できない母のために温泉のあるホテルを探してこちらに滞在、母はとても喜んでいました 夕食はホテル内で鉄板焼、朝食はビュッフェでしたがどちらも味もサービスも大満足でした 母の日のプレゼントも頂きました またぜひリピートしたいと母と話しています

特にありません

Helpful?
S
SATOSHIauAU
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

9.0
Helpful?
R
RikajpJP
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"母と行き、母もとても喜んでおりました。ゆっくりできました。"

10.0

皆様、とても親切でございました。

特にございません。

Helpful?
N
NicoleauAU
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Accommodation was impressive, spacious, very clean and comfortable. Access to train and facilities."

10.0

Loved our stay. Our room was wonderful, comfortable and clean. We were offered a fan for our room. We very much enjoyed our stay and would definitely stay again

On our first night the air-conditioning was not working and the refrigerator was not cold. Our first night was a bit uncomfortable.

Helpful?
K
KeijijpJP
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"チェックイン時の対応の悪さで印象が悪くなり、満足ゆくステイではなかった。"

5.0

チェックイン時に長い列に並ばされ20分待たされた。「そこで止まって下さい、次進んで下さい」等のバカバカしい指示が繰り返され最初から気分を害された。40年以上、世界を旅しているが、ホテルのチェックインにこれほど時間がかかったことはかつてなく最悪の経験でした。

Helpful?
C
ChiekojpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Exceptional"

10.0

お部屋が広く使いやすい。

シャワールームのドアが閉まらなかった。

Helpful?
M
minjeongkrKR
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

9.0

호텔에 있는 온천이 무엇보다 너무 좋아서 1박 했는데 아침까지 합쳐서 4번정도 들어갔어요. 여러번 들어가도 눈치 안보이고 좋았습니다. 그리고 기념일이라서 미리 요청드렸는데 초콜릿과 축하메세지 남겨주시더라구요. 섬세함에 감사했고, 방도 뷰가 너무 좋아서 황홀했어요.

높은층이 필요없고 온천/잠만 주무시는 분들은 스카이라운지는 굳이 안가셔도 될 것 같아요. 주류 라인업과 음식이 너무 별로였습니다.. 라운지 층을 굳이 추가금 내고 할 필요는 없고, 조식은 보통이었습니다. 단 하나 말씀드리자면, 조식 먹을때 한국인을 끝자리에 쭈루룩 나열해두더라구요..그부분이 좀 아쉬웠습니다. 무슨말인진 아시죠?^^ 그 외 직원분들은 친절했어요.

Helpful?
K
Khoi How LionelsgSG
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

9.0
Helpful?
K
KKjpJP
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Excellent"

8.0

Hot springs was great

Direct bus from the kansai airport was operating on certain time, its less what it used to be, so took longer

Helpful?
C
ChristinasgSG
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Excellent"

8.0
Helpful?