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8.5 / 10 Guest Rating

Kobe Bay Sheraton Hotel & Towers

Higashinada-ku Koyocho-naka 2-13, Kobe, jp

Kobe Bay Sheraton Hotel & Towers - main view

About the Property

Luxurious Hot Spring Baths
Indulge in a rejuvenating experience with our chargeable natural hot spring baths, perfect for unwinding after a day of exploring Kobe.

Dining Options and Wellness Facilities
With 5 dining options to choose from and a spa along with an all-year indoor pool, guests can enjoy a variety of cuisines and relaxation opportunities during their stay.

Convenient Location and Recreational Activities
Located just minutes away from major stations, the hotel also offers recreational amenities such as a tennis court, fitness center, and bicycle rentals for guests to fully enjoy the surroundings.

Ready to experience luxury and comfort at Kobe Bay Sheraton Hotel and Towers? Book your stay now and treat yourself to a memorable getaway.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests. Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information. When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Non-Smoking - Photo 1
Standard Twin Room - Non-Smoking - Photo 2
Standard Twin Room - Non-Smoking - Photo 3
Standard Twin Room - Non-Smoking - Photo 4
1/4

Standard Twin Room - Non-Smoking

Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$139.55

$111.64

Includes taxes & fees

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$180.63

$144.5

Includes taxes & fees

Moderate Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$255.25

$204.2

Includes taxes & fees
Superior Double Room - Non-Smoking - Photo 1
Superior Double Room - Non-Smoking - Photo 2
Superior Double Room - Non-Smoking - Photo 3
Superior Double Room - Non-Smoking - Photo 4
1/4

Superior Double Room - Non-Smoking

Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Double room, City view, Non-smoking ([Preferred Floor]Double Room (Ocean Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$162.27

$129.82

Includes taxes & fees

Superior Double room, City view, Non-smoking ([Preferred Floor]Double Room (Ocean Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$203.35

$162.68

Includes taxes & fees
Deluxe Twin Room - Non-Smoking - Photo 1
Deluxe Twin Room - Non-Smoking - Photo 2
Deluxe Twin Room - Non-Smoking - Photo 3
Deluxe Twin Room - Non-Smoking - Photo 4
1/4

Deluxe Twin Room - Non-Smoking

Spacious room is fitted with a fridge, a work desk and a flat-screen TV.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$162.27

$129.82

Includes taxes & fees

Standard Twin room, City view, Non-smoking ([Sheraton Floor] Deluxe Twin (Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$203.35

$162.68

Includes taxes & fees

Spa Floor Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$287.73

$230.18

Includes taxes & fees
Club Double Room - Non-Smoking - Photo 1
Club Double Room - Non-Smoking - Photo 2
Club Double Room - Non-Smoking - Photo 3
Club Double Room - Non-Smoking - Photo 4
Club Double Room - Non-Smoking - Photo 5
Club Double Room - Non-Smoking - Photo 6
Club Double Room - Non-Smoking - Photo 7
Club Double Room - Non-Smoking - Photo 8
1/8

Club Double Room - Non-Smoking

Room is located on the 17th to 20th floor. Includes complimentary access to the fitness center (with sauna and pool) and the Lounge. Complimentary drinks and free breakfast are served. Room is fitted with a fridge, a work desk and a flat-screen TV.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$225.56

$180.45

Includes taxes & fees

Club Floor Double Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$300.21

$240.17

Includes taxes & fees
Deluxe Double Room - Non-Smoking - Photo 1
Deluxe Double Room - Non-Smoking - Photo 2
Deluxe Double Room - Non-Smoking - Photo 3
Deluxe Double Room - Non-Smoking - Photo 4
1/4

Deluxe Double Room - Non-Smoking

The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

36 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double room, Non-smoking ([Preferred Floor]Deluxe King (Rokko Mountain Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$188.24

$150.59

Includes taxes & fees

Deluxe Double room, Non-smoking ([Preferred Floor]Deluxe King (Rokko Mountain Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$229.31

$183.45

Includes taxes & fees
Club Twin Room - Non-Smoking - Photo 1
Club Twin Room - Non-Smoking - Photo 2
Club Twin Room - Non-Smoking - Photo 3
Club Twin Room - Non-Smoking - Photo 4
Club Twin Room - Non-Smoking - Photo 5
Club Twin Room - Non-Smoking - Photo 6
Club Twin Room - Non-Smoking - Photo 7
Club Twin Room - Non-Smoking - Photo 8
1/8

Club Twin Room - Non-Smoking

The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room provides a flat-screen TV, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Luxury Twin room, Nightlife view, Non-smoking ([Club Floor]Deluxe Twin (Rokko Mountain Side/Non-Smoking)) Club Floor on the Exclusive High-Level Floor★Club Lounge, Hot Springs, Free Wi-Fi [Breakfast]

Non-refundable
Breakfast Included
20% OFF$261.28

$209.02

Includes taxes & fees
Superior Twin Room - Non-Smoking - Photo 1
Superior Twin Room - Non-Smoking - Photo 2
Superior Twin Room - Non-Smoking - Photo 3
Superior Twin Room - Non-Smoking - Photo 4
1/4

Superior Twin Room - Non-Smoking

The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Twin room, City view, Non-smoking ([Preferred Floor] Deluxe Twin (Rokko Mountain Side/Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$188.24

$150.59

Includes taxes & fees

Superior Twin room, City view, Non-smoking ([Preferred Floor] Deluxe Twin (Rokko Mountain Side/Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$229.31

$183.45

Includes taxes & fees
Double Room (Female Only) - Non-Smoking - Photo 1
Double Room (Female Only) - Non-Smoking - Photo 2
Double Room (Female Only) - Non-Smoking - Photo 3
Double Room (Female Only) - Non-Smoking - Photo 4
Double Room (Female Only) - Non-Smoking - Photo 5
1/5

Double Room (Female Only) - Non-Smoking

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

28 sqm
Sleeps 1
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Preferred Double - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Double Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$162.27

$129.82

Includes taxes & fees
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 1
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 2
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 3
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 4
Deluxe Twin Room (Female Only) - Non-Smoking - Photo 5
1/5

Deluxe Twin Room (Female Only) - Non-Smoking

The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The twin room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 3 beds.

36 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$203.35

$162.68

Includes taxes & fees

Deluxe Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$278

$222.4

Includes taxes & fees
Deluxe Room, 1 Twin Bed, Mountain View - Photo 1
Deluxe Room, 1 Twin Bed, Mountain View - Photo 2
Deluxe Room, 1 Twin Bed, Mountain View - Photo 3
Deluxe Room, 1 Twin Bed, Mountain View - Photo 4
Deluxe Room, 1 Twin Bed, Mountain View - Photo 5
1/5

Deluxe Room, 1 Twin Bed, Mountain View

1 Twin BedOverlooking the mountainsRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Preferred Deluxe Twin, Guest room, Twin, Sofa bed, Mountain view, Mid floor

Non-refundable
Room Only
20% OFF$195.1

$156.08

Includes taxes & fees

Preferred Deluxe Twin, Guest room, Twin, Sofa bed, Mountain view, Mid floor

Non-refundable
Breakfast Included
20% OFF$238.61

$190.89

Includes taxes & fees
Room, 1 Twin Bed, Corner - Photo 1
Room, 1 Twin Bed, Corner - Photo 2
Room, 1 Twin Bed, Corner - Photo 3
Room, 1 Twin Bed, Corner - Photo 4
Room, 1 Twin Bed, Corner - Photo 5
1/5

Room, 1 Twin Bed, Corner

1 Twin BedOverlooking the mountainsRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Preferred Corner Twin - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast

Non-refundable
Breakfast Included
20% OFF$328.29

$262.63

Includes taxes & fees

Preferred Corner Twin - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$402.95

$322.36

Includes taxes & fees
Room - Photo 1
Room - Photo 2
Room - Photo 3
Room - Photo 4
1/4

Room

1 King Bed OR 1 Twin BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Preferred Deluxe King - Non Smoking With Bathroom And Toilet/Non-Smoking/Extra Bed For 3rd Person Western Style Double Bed With Plan Highly Recommended! Room Only

Non-refundable
Room Only
20% OFF$188.24

$150.59

Includes taxes & fees

Spa Floor Premier Twin Room - Non Smoking With Bathroom And Toilet/Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$365.63

$292.5

Includes taxes & fees
Twin Room, 1 Twin Bed - Photo 1
Twin Room, 1 Twin Bed - Photo 2
Twin Room, 1 Twin Bed - Photo 3
Twin Room, 1 Twin Bed - Photo 4
Twin Room, 1 Twin Bed - Photo 5
1/5

Twin Room, 1 Twin Bed

1 Twin BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Moderate Twin room, City view, Non-smoking ([Sheraton Floor] Moderate Twin (Non-Smoking)) Sheraton Value Stay [Room only]

Non-refundable
Room Only
20% OFF$139.55

$111.64

Includes taxes & fees

Moderate Twin room, City view, Non-smoking ([Sheraton Floor] Moderate Twin (Non-Smoking)) A sunny morning restaurant with a wide variety of Japanese and Western buffet items [Buffet breakfast]

Non-refundable
Breakfast Included
20% OFF$180.63

$144.5

Includes taxes & fees

Standard Twin Room Non-Smoking Western Style Twin Bed With Plan Breakfast And Dinner

Non-refundable
Half Board
20% OFF$263.39

$210.71

Includes taxes & fees
Club Room, 1 Double Bed - Photo 1
Club Room, 1 Double Bed - Photo 2
Club Room, 1 Double Bed - Photo 3
Club Room, 1 Double Bed - Photo 4
Club Room, 1 Double Bed - Photo 5
Club Room, 1 Double Bed - Photo 6
1/6

Club Room, 1 Double Bed

1 Double BedOverlooking the cityRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Pay moviesFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Bathtub or shower, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Transfer showerEco-friendly - Energy-saving switchesNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Luxury Double room, City view, Non-smoking (Renewed in November 2021 Club Double Room (Ocean Side/Non-Smoking)) Club Floor on the Exclusive High-Level Floor★Club Lounge, Hot Springs, Free Wi-Fi [Breakfast]

Non-refundable
Breakfast Included
20% OFF$225.56

$180.45

Includes taxes & fees

Guest Reviews

8.5
Excellent510 verified reviews
AI Summary

Guests highly rate the 温泉が良かった and frequently praise the very nice staff.

Categories

Cleanliness7.8
Service9.3
Location8.8
Room Quality8.3
Amenities8.3
Value for Money8.8
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

S
Siu LunhkHK
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

9.0
Helpful?
M
mauijim96761LAHAINA, MAUI, HAWAII
Verified booking
Friends getaway
Standard Room
Stayed in Mar 16, 2026

"Great hotel in Kobe"

10.0

We stayed overnight at the Sheraton Kobe prior to going on to Osaka. We had a spacious room that had a view of the city along with access to the executive lounge. Everyone we encountered offered superb service and the food was excellent. The hotel is connected to the train station which allows easy access for exploring Kobe.

Helpful?
C
Chun YingtwTW
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Excellent"

8.0
Helpful?
A
AtsukojpJP
Verified booking
family_with_children
Standard Room
Stayed in Mar 12, 2026

"Excellent"

8.0

景観よく、スタッフの皆さん笑顔がよかった

洗面所でドライヤーを使うよう書いてあり、ドライヤー使いたい息子とヘアアイロンしたい私がかぶり、時間がかかった。部屋に鏡があってもコンセント差し込みがないのがちょっと不自由でした。

Helpful?
N
NomayojpJP
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"コスパの高い休暇用ホテルの印象です"

9.0

アクセスが良く、大浴場など、設備が充実していました。浴場の休憩室には、健康チェックの機器類があり、無料で利用できました。血管の健康年齢を測ってみました。

朝食バイキングは混んでいて、入り口で座って待つ人たちが10名程度いました。15分ほど後順番が来て、中に入ると、空いている席がたくさんありました。片付けるスタッフ不足かなと思いました。

Helpful?
K
KAHORIjpJP
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Excellent"

8.0
Helpful?
E
ErkanjpJP
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Exceptional"

9.0
Helpful?
J
JiHyunkrKR
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"추천합니다"

10.0

일단 객실이 넓고 해가 잘 들어서 겨울임에도 따듯했습니다. 대욕장도 매우 넓고 시설도 생각보다 좋아서 매우 만족스러웠고요. 조식 역시 맛있었고 오믈렛을 즉석에서 만들어줘서 참 좋았습니다!

아쉬운건 위치 정도? 고베를 가게 되면 고베 산노미야 쪽으로 관광을 많이 갈텐데 그쪽으로 나가려면 지하철을 한번 갈아타야 해서 그 부분은 조금 아쉬웠습니다. 다만 호텔이 지하철역 바로 앞에 있어서 크게 불편한 점은 아니었습니다.

Helpful?
S
SAWAKOjpJP
Verified booking
family_with_children
Standard Room
Stayed in Feb 26, 2026

"Exceptional"

9.0

朝食、美味しかったです。以前にも何度か利用しましたが、食べ切れないくらい種類が豊富でした。

Helpful?
保
保廣jpJP
Verified booking
family_with_children
Standard Room
Stayed in Feb 26, 2026

"Excellent"

8.0
Helpful?
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