Econo Lodge Inn & Suites Yankton

Reasonable

N/a

DO NOT STAY HERE! I booked a room with 2 beds through Orbitz. When I got to my room it only had 1 bed with a pullout couch. When I went to the front desk to ask she said Orbitz sent it as a 1 bed (even though Orbitz assured me they sent it as a 2 bed request.) The hotel said they didn’t have another room to give me. So I went back to the room to see if the pullout would work. It was disgusting. I showed the gal at the front desk, and her response was, “It’s not so bad, you can put a sheet on it.” I asked for a refund. She was rude and said she couldn’t give me a refund because I needed to cancel with 24 hours notice. I said I would have cancelled had I known I wasn’t getting the room I reserved!! I did not stay here. I went back the next morning to talk to the manager. He told me he was talking to his supervisor to get me a full refund and to check back. When I called back a day later he told me they could only give me a refund for the second night because I didn’t give 24 hour cancel notice on the first night. I explained that I was going to stay there HAD THEY GIVEN ME THE ROOM I RESERVED!! This was a shady hotel. I do not recommend staying here.

Night staff staff very welcoming and polite. Room very clean and amazing comfortable bed. Like sleeping on a cloud of cotton.

Nothing that I notest.

We enjoyed our stay. Nice selection at breakfast. Quiet at night. Room was clean. The only issue was trying to get the card entry to let us in our room.

The staff was kinda rude didn’t really seem like they knew what was going on, The hot tub was down when we were there wasn’t no warning, The door to the outside does not lock so you can just walk in and same for the pool. The outdoor landscape is very uninviting and there was glass all over the parking lot which now I have glass in my foot because of that.

Property was fine. I was shocked at the cigarette smell when I requested No Smoking and the sink clogged and water sitting in it.

In the pool area, they don't check the chairs. I was a few days after surgery and looked for a chair to sit and relax, and it broke and shattered into pieces. The staff wasn't even kind enough to ask if I was okay.

Location

Room was dirty with dead cockroaches