Econo Lodge Inn & Suites Yankton

Hotel is mostly clean but they have some way to get a very good rating a lot of stuff still going on to get it in top shape but I think they will get it done

When I booked from hotels.com, it said that adjoining rooms were available at Econolodge. I booked two rooms and made a note that we needed to have adjoining rooms to accommodate our family. When we got there, the hotel said they had no adjoining rooms in the building. They said they couldn't refund us our money because we booked through hotels.com and it was the websites problem. My husband called hotels.com and they said they had to approve the refund through the hotel. What?!! So neither place wanted to take responsibility for the false information on the website. We ended up getting rooms at a different hotel and my husband went back to talk to the manager the next day. He seemed cooperative and said he would give us a refund but it still had to be done through hotels.com. We called hotels.com again and they said "they didn't guarantee any special requests" and since I didn't spend the extra money to get the refund guarantee, the hotel had to approve the refund and said the hotel had denied it. So both Econolodge and hotels.com gave us the runaround and wasted our money because of misleading info on the website. Don't was your time or money with Econolodge or hotels.com!

Furniture was taped together, dirty shower. Hot tub non working and very dirty. Slept on towels on bed. Hotel should not have a rating on 7. Dies not even deserve to be on Expedia. Asked for a different room after checking in and was told because booked through Expedia they could not change it. Would not cancel my reservation and refund my payment!

Cleanliness

We stayed here again as the first time it was a much better experience, this time the hot tub was out of order and our rooms were in separate buildings.

There wasn’t a bar in the bathtub, shower. Need one for senior citizens and even people with disabilities. Also we got back to hotel at one o’clock and the door to the hotel was open and should have been locked .

The property wasnt not well maintained and the room we stayed in had a horrible odor

The pillows where good and I like that they have hard floors much cleaner

I stayed in this place several different stays and one I had a bed that was in wheels which sucked and a different room the air conditioner was way loud even after beating it several times

Reasonable

N/a