Extended Stay America Suites - Syracuse - Dewitt

Not a thing

The room was disgusting, dirty. Taped up remote, mattresses upside down. Couldn't close the bathroom door. It was the worst place I had ever stayed

The girl at the front desk was super sweet. Breakfast was a quick grab and go.

The bed sheets had lipstick stains. Looked like blood on the wall in the far back right corner. Water or soda spots on the floors. Bathroom floors had hair on them.

The so call breakfast is Horrible!!!

I am DISSATISFIED, disappointed. It was extra expensive than I expected. The lights in the room are like a disco hall.They are broken!!They needed to have changed them before allocating the room to me. They affected my eyes😞👎🏼 The hallway stinks. The card key does not work in all exterior doors. You knock, you call, the response is relaxed!! The stove in the room is bad yet it was the main reason I had gone so as to cook my own meals. It is hard to make a simple request to the front desk…!It takes them a call to the manager even a small request of an obvious item such as a chair…!!

They help you to get kitchen supplies.

It's nothing like the picture, don't have a gym or swimming pool and was dirty also didn't saw the free breakfast or coffee.

Beds were comfortable. Rooms were clean. Staff were friendly and as helpful as they could be.

My room smelled like someone had JUST smoked a cigarette in there. I have a feeling that people actually live there. Mouse traps in the lobby. There were vicious dogs barking at doors and windows, pot and cigarette smells, pet urine odors all throughout the halls. People smoking pot directly in front of lobby so lobby smelled. Breakfast was packaged muffins and nutri-grain bars and coffee. Staff at front desk said she was new and was clearly struggling. She got the job done, but why on earth would they put someone that was new at check-in time on a Friday of the local huge college’s family weekend?

The room was nice

To many just hanging out in parking lot at 2 in the morning definitely lock your car and take valuable stuff

nothing

Arrived at the hotel after driving 6 hours to be told there were no rooms available. I was told the 3rd party booking service overbooked rooms. Had to drive around after dark going to 3 hotels before I found one that I could book for the night. Then I was charged a "no show" on my credit card which has not be resolved. Very bad