Wingate by Wyndham Anchorage Downtown - Ship Creek

Location proximity to the mushing district abs railroad

The indoor pool is not heated. They ran out of towels…we had to go buy our own. We were there 10 days… same tasteless scrambled eggs and sausage. Staff was pleasant enough but way under trained to answer ANY questions. Seems everyone just started - something as simple as could we get a roll of toilet paper required contacting the manager. The facility just felt…sad.

Clean enough

Not secure. Drunks outside. Very loud about 2 am and about 8 am

The Ice sculptures Across the street from the hotel and to be able to see the events

Being Lied to and Stolen from by a employee.

It was across from the ice sculptures so that was cool there was a pool which we didn’t find the chance to use but it was a nice add on

The window was broken the room was freezing the shower floor was covered in dust and a bunch of weird grey stuff everywhere there wasn’t any sofa like it said originally and the room just felt empty

The location is great for what we needed.

They gave our room away, the one that I specifically picked booked and paid for in full way ahead of time. The manager said they gave our room away because we booked our room through Booking.com and they don’t make enough money so they gave it to someone else that paid more for the room,which is so wrong. I booked a one bedroom king suite and they gave us a basic room and would not give any compensation,pretty much told us too bad so sad. We specifically booked this place because of the location of the events that we’re going on and we could not go somewhere else because everything was booked up because of the festival.