Extended Stay America Suites - Atlanta - Gwinnett Place

My experience at this hotel was excellent. The staff at the front desk were very kind and extremely quick both during check-in and when I needed to extend my stay. I really appreciated how smooth and easy everything was. I was also given a room in a quiet area, which made my stay very calm and relaxing. On top of that, the location is perfect — close to everything I needed. Overall, great service and convenience. I would definitely stay here again

I appreciated that they were able to let me check in an hour early.

The hotel constantly wreaked of marijuana, despite it being smoke free. The hotel was under renovations, and I was not informed prior to check in. Despite being told by the front desk they wouldn't get to changing my mattress until the next day, maintenance arrived within the hour to switch my mattress to a new one. Upon returning to my room that evening I found blue tape on all the doors with the mattress size for maintenance to change upon the next day. My door did not have tape since my mattress had already been changed. When I entered my room I found my bed had no sheets or blankets, they were just balled up on the counter where the maintenance workers left them. When I went to the front desk no body was there, just a placard to call 0000 for assistance. The employee came from a room down the hall from the front desk. I spoke with Toya and she informed me they were short staffed and that housekeeping wouldn't be back until morning, that there was nothing she could do, but that she would leave a note for them to contact me. They never contacted me. My friends helped me make the bed so I could get to sleep. I barricaded my door for extra safety because I was sexually assaulted by a maintenance worker there to change my mattress earlier that day, and he rubbed his groin against me when I asked for his assistance to zip up my dress. The next morning I woke up to find my door unlocked. I know I locked it the night before but had been woken up three separate times by maintenance knocking, three separate times they knocked informing me they were there to change my mattress, the same one they had already replaced the day prior. A fight between teenagers occurred the second day of my stay that I came to learn involved adults putting hands on minors. I could hear commotion coming from the stairwell. It involved people staying at the hotel behind the extended stay, and law enforcement thankfully came and handled the situation.

First there were alot of people in the parking lot with the music loud like if you were at a club then the hotel smelled like Marijuana, the room was dirty the ac didn't work properly then the sofa bed didn't worked right the mattress looked like they got it out of the dumpster.

It was a a good place . It was a little outdated but good . They only had one set of kitchen ware for the rooms so if you need stuff to cook might want to bring some .

I don’t like the layout of the room and it definitely needs to be updated but for a night when you’re just passing through and need somewhere to sleep until morning it’s perfect.

It’s a very nice and a well kept hotel. If the price was just a little bit lower I could see it be perfect for what you need or want. Sometimes you go to these hotels and the room looks completely different but the pictures on the site are up2date

I love the spacious area and plenty of room. Gives a homie feeling as soon as you walk in with a kitchen hat and couch but also gives you a better vibe as you walk farther in to where your bed and your window will be. The view of the city is absolutely amazing at night through the window but the morning sunrise is also beautiful.