Townhouse Fort Walton Beach Hurlburt Field

Great Value

Horrible hotel. Stale breakfast, dirty, noisy, roaches, nothing like the advertisement, dirty linen, other people hair in the bed, dirty bathroom. I could go on and on about how bad this was. We came from Michigan to a funeral and had to endure because it was too late to change it and we were exhausted. We slept in our clothes!!

Not sure if it is going through renovation but the side that I was put on was pretty crappy

False advertisement!! The pictures are not like the real thing. Unclean and dirty dining area. People in the next room loud and up all night. Covers had stains and hair on them. The towels were noticeably dingy and the room furniture as well. Smelled like fabuloso but wasn’t clean.

I ended up paying for the room twice because they claimed to not have my Orbitz reservation even after I gave them the Orbitz confirmation code. I was greeted by cockroaches scattering as I entered the room which faced a busy road. The neighbors were up all night and very active. The lights were on motion sensors and timers so there were random red lights tracking my every move. The breakfast area was unkept and lacking. There was bread and cheap muffins, old individually wrapped apples, cereal and waffle batter to make your own waffles. It may have been my lack of sleep but the whole experience was Terrible.

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There was left over towels in the shower from the last person that stayed there. There was mold on the ceiling of the shower. There was limited breakfast.

I only got to stay there two hours and I would say its not that much better than a Motel 6. I paid extra to check in early as I was there to get some rest. I paid the deposit and all that. My short stay was due to a mental health emergency where I was taken to the hospital for 4 days. I had to have a family friend pick up my car. I didnt have access to my phone while I was in the hospital and called to explain what happened to the front desk. The person on the phone was unwilling to give me a refund under the circumstances or even refund my deposit.

When I arrived at 1050 pm, there was no one there for about 10 minutes and then after knocking on the door and ringing the doorbell, a hotel staff member pulled up hurriedly and checked me in. This was not very pleasant after driving several states to this destination and having to use the restroom upon arrival. Then I was placed in a room next to another room that was occupied by people who I was suspicious of drug activity. There was a lot of noise and squabbling in the room. I quite literally felt unsafe and has to be transferred to a different room. Unlike the first staff member I encountered, the second staff member was polite and placed me in a room that I felt OK staying in for the evening. He was very helpful. Overall, this was such a poor experience that I seriously considered driving straight back home upon arriving. I will have a hard time to return to this hotel again.

Great staff. Very clean good breakfast