Townhouse Fort Walton Beach Hurlburt Field

i hate this hotel, it was the worst one i have EVER been here. first, we had to move to 4 DIFFERENT rooms, because one shower was broken, the lights didn’t work, cockroaches in the BED, and the toilet broke. SECOND, the neighbors would be drunk, and smoking cigarettes. third, the ppl at the front desk charged me and my family over $200 for nothing!! and we didn’t get our money back. fourth, the air was so hot that is made the floor WET!!! the wi-fi was okay, and the ppl at the desk were nice. but i would NEVER EVER come back, and wouldn’t recommend this.

.

The room was dirty, had stains on the walls and smelled musty. The water coming out of the shower smelled like rotten eggs. The tv did not work.

This room was booked just before we arrived at the motel online. We arrived after dark but the motel parking lot had great bright lighting. We did have a wait in the lobby a bit as the clerk was gone and ringing the bell did not raise anyone initially. We were given our room after check in and as we entered the room it appeared to have just been cleaned prior to our arrival. The floor had dampness still on the floor as if it was just mopped prior to arrival. (We checked in late in the evening. ) The room was comfortable and functional. The shower was functioning with hot water which lasted. The only issue was the exhaust fan in the bathroom did not function so steam and heat did build up quickly. The beds were comfortable as were the pillows. The property does show signs of needing maintenance. The breakfast was a typical motel breakfast, with juice, make your own waffles, dry cereal and such. We had no major issues during our stay that would prevent us from returning.

Room was musty upon entry. Toilet was loose. Roaches were present in the room.

Bed bugs

The pictures are very deceiving… They made it seem as though it was in a nicer area and the rooms were in good condition but they weren’t. We stayed in room 128 and it was very stinky. It smelled like humidity and pee. The bathroom had mold everywhere and the chair was very dirty as well. Not to mention the door did not seem very secure it was wobbly and you could feel the air from outside. The sheets and bed seemed to be clean but there was a cigarette butt in a non smoking room. Staff was nice just the motel was not. Would not recommend.

The pictures do not match what is in person. Room was dingy and air conditioning did not work properly. For an almost $300 room I would never stay there again.

This establishment was terrible. The service was extremely horrible. We were told to request our room to be cleaned if we wanted it clean. We did twice and never got our room cleaned. This will be our first and last time staying at this hotel. Do not recommend staying here.

There was a roach in the closet. The couch cushions weren't put on the couch before we arrived. There wasn't a remote until we asked for one. They gave us an upstairs room in an outdoor hallway at night and had not turned the exterior lights on, so we had to ask them to turn on the lights so we didnt have to go to our room in the pitch black. There was a pullout couch that we needed to use for my son and I had to call and ask for bedding for it. He initially tried to assure me there was sufficient bedding in the room and I had to argue with him to have the sheets we needed.