Holiday Inn Des Moines-Downtown-Mercy Campus by IHG

Parking area was closed down and we had to park across the street.. signage for parking was

First time staying here. Convenient location for driving to other locations, not so much for walking. Road noise is very loud for rooms facing expressway, even up on the 6th floor. Service was good.

The hotel was very clean. Staff working the front desk were friendly, prompt. The restaurant had horrible service, my daughter’s food was burnt and by the time we were able to get our server’s attention, it was too late to order something else because we had somewhere to be. The server never asked if we wanted another drink. We would definitely stay at the hotel again but wouldn’t eat at Cityscapes.

It was hot in the rooms. We stayed after a concert and they wouldn't let anyone use the steps so we all had to wait for an elevator. Parking was a pain. Overall would not go back

Parking lot being closed down was not handy but was an enjoyable stay

Bar wasnt open

It was so loud we couldn’t sleep. The windows seemed open but they were not. We were on the 9th floor and we couldn’t sleep due to interstate ambulances. Major needs updated. Too bad but it was the closest place to our venue.

Na

Open bar and restaurant for lunch. Especially when there is a big event at Casey Center.