El Cid Castilla Beach

Needs to improve entertainment at Lobby Bar And Get Same attention to everyone We been There on 08/11/25 from 8:30pm to 10:30pm And Waiter’s Never Offered a Drink 😡

All inclusive was awesome

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

None

All inclusive package was well worth it! There’s tons to do, waiter are extremely nice. Totally would recommend

Esta muy bien el concepto, ubicación y servicio, FALTA QUE SE INVIERTA EN LA RENOVACIÓN, HUELE Y ESTA VIEJO

There are pros and cons, and will begin with the good. The service towards guests is excellent and top priority. You can see this from entry point to check out. The food is good, but the reserved spots are excellent. I especially enjoyed the Sushi food. The drinks are ok and cleanliness is a pass. When you request extra items, they kindly provide this. The negative is extremely disappointing to me and that is the fact that there is NO consideration to the environmental impact. There is soooo much trash in the beach without any accountability from the hotel towards having someone clean up after it's inconsiderate guests that leave a bunch of trash for the ocean to take. Its so disheartening that it left me feeling so disappointed in the hotel. I understand that people should be the ones picking up after themselves, but the reality is that its not the case, and I do believe the hotel could at least have one person picking the trash (plastic cups, toy nets, plastic bags, chip bags and some much more) that is in its beach. I was in the beach everyday of my stay and picked up so much trash from the beach, but to no avail since so much was left throughout the day. I told the Cid Castilla representatives by the beach, but not much response was given.

Great location great food

We stayed at the Marina, and used the the Castillo for the kids club, breakfast/lunch and the adults pools. Service is amazing ! My kids (4&6) looooved the kids clubs, the women there were very nice and loving . Our favorite part of the breakfast were the Nutella waffles 🤣 . Food is correct , nothing outstanding but as expected for an all inclusive . I recommend this place for family !