Wyndham Garden Oklahoma City Conference Ctr/Airpt/Bricktown

No A/C No hot water holes in walls maintenance never fixed anything requested. The night shift from desk lady was amazing tho but definitely not worth the money I paid and also called for a refund.

A/C was out in main part of the hotel. Put us in back portion of hotel that was a maze to find. First room wasn't even made up - lights on, bed slept in, etc. A lot of the hotel including so called "handicap" rooms aren't ADA compliant or fit the very bare minimum to qualify. Lack of ADA signage. Conference bathrooms are not ADA compliant. Severely understaffed. Our room smelled like it had been smoked in and it's supposed to be a smoke-free facility.

Please make sure that there are television remotes in the room. Blinking on the telephone is a huge distraction in a dark room. Please stop the blinking before the next customer.

We stayed here in the past and it was fine, but this time, we booked two rooms and one was dirty and one had roaches and other bugs. The front desk did get us two other rooms, but feel the hotel has gone downhill the last couple of years. So much potential, but totally missed the spot! On my list to NEVER return!

I can't find anything positive to say. It started with my room card not working on the 2nd day of a 9 day stay. I had been incorrectly entered into the system. But that was minor. There were bugs! I saw crickets in the hallways all days but two. I killed a roach like bug in my room on day two and it was still there when I checked out. The toilet failed to refill the tank at least twice every day. Two of the 9 days I was without hot water. The breakfast was the same thing every day - - runny scrabled eggs, over cooked potatoes, and sausage. I ate bagels but they also ran out of those before the end of my stay. The bar and grill were never open during my stay. My room was never cleaned for the entire 9 day stay. I will quite obviously never stay there again.

This place needs a lot of work; the best part is the restaurant. They advertise that they have an airport shuttle, but don't. When asked about this, I was told I guess you will have to use Uber. Then there is the person performing maintenance well past 1830 with loud drilling. Do yourself a favor, go somewhere else!

I had a lot of issues but other than that it was a haunted stay! Spirits and ghosts everywhere. Idk if there was a tragedy or something but it was creepy as fck. I would like to hear what other people have to say about there supernatural experiences here.

When I was first checking in a nice lady Stephanie went and found us a cart for our luggage and when we found out the shuttle was broken down, she said she would drive my husband back to the airport in the morning after he dropped off my disabled granddaughter, myself and all our luggage. Even after calling way ahead of time and telling them we needed a room with 2 beds and big enough for our granddaughter to be able to get around with her wheelchair they put us in a room with a king-sized bed. The girl at the counter Jacey gave us a 2nd room in another part of the hotel and 3 vouchers for dinner for the inconvenience. The next room had a shower with glass and an opening of less than 2 feet, and the room was still dirty with food on the floor. I called Jacey and she said she was busy with customers at the time and to call her back. We knew we weren't going to stay in a dirty room, so we packed up everything and went to the front desk for a refund. When we got to the front desk a man named Mike said he was going to give us the room with the king-sized bed and another room for free. to take care of the problem and that no other hotel would ever do anything like this for us and that all disability rooms only come with king-sized beds at every hotel. They ended up finding him a room on the 2nd floor way away from us. which was all ok, but I wanted my husband with us in the same room and needed help with my disabled granddaughter. After we got settled in my husband said to come check out his room. It had the 2 beds a tub and would have been perfect. But we had already moved everything 3 times and were not about to move it all again. Mike also said he was not going to let any of his employees take anyone to the airport and that Stephanie offered this out of the goodness of her heart and that he was not going to allow his employees to start driving people to the airport it is a liability issue. Mike said the airport is only a couple miles away and that we can take an Uber. He then informed us the parking charge is $3.00 per day even though we already arranged and paid for it in advance and that if we did not have a pass in our window, he would have our vehicle towed away. We had now been trying to check in for over 3 hours. We met at the bar/dining area and ordered dinner with the vouchers given to us by Jacey as we were tired and hungry and after our order was taken and the lady was making our meals Mike came over and said we have been given enough and are not allowed to use them. So, we got up and left and went to bed. I asked about a shower chair and Mike said we don't have one of those but thank you for the idea. We had no washcloths in our room so I went back to the desk and asked Mike if I could get 2 washcloths and he said there was none at the front desk, but he would have someone bring some to me and never did. I called my husband in his room upstairs and asked him to bring me some. The desk clerks Jacey and Stephanie tried to help us and kept apologizing. The lobby and hotel was hot and filthy with roof tiles falling off and guests kept calling and coming to the desk with all kinds of complaints and problems from the pool not working. to air conditioners not working, no black out curtains in the room, no towels. to dirty rooms. The poor girl Jacey kept apologizing and tried to help but was overwhelmed by the number of complaints as she tried to check in people at the same time. What a horrible run down miserably hot hotel with no pool, no towels, no shuttle service, no parking, even after already being paid for with my reservation. This Wyndham hotel is the worst I have ever been in. The girl at the counter Jacey tried to help and so did Stephanie. The breakfast was just ok, and coffee was watered down and horrible and in such a miserably hot lobby. What made it better was the smile and friendly good morning from Lisa the breakfast attendant. Stay away from this hotel it is absolutely the worst. parksleephotels,com should remove this from the website as they don't give you any of these services. Hopefully the poor employees can find a job at a hotel that cares about the hotel, employees and guests. Wyndham should definitely close this hotel down and get rid of Mike I am not sure if he is a manager or owner, but he has to go. I am surprised as bad as it is the health department hasn't shut it down already. As for us we will not be staying in a Wyndham hotel anymore.

Did not receive the rooms that were reserved. Staff was terrible. Hotel is run-down. When I did get my keys and went to my room, there was a woman in the room that I was just given keys for, smoking marijuana. Terrible. Terrible. Avoid at all costs

Check in was fine. Went to the room and key didnt work, went back tonthe front desk and was taken back to the room to see if his key worked, which it didnt, the had to go back to the front desk, change rooms finally it worked. There was still trash in the room, bedding wasnt clean. Walls by the elevator have significant water damage.