Extended Stay America Select Suites - Detroit - Novi - Haggerty Road

Staff is great and love the area

Never in my life have a seen a hotel that doesn't operate 24hrs! They had a garage door over front desk as they closed at 10pm and I checked in from out of town at 1am. They need to call worker to come down then he gave me a key to an occupied room. Next day the garage door was down at 9am, wild stuff!

Emploooyees are always friendly and caring room Is great love the location

Supposed to be non smoking, but hallway always smelled of weed. Overall just kinda dingy inside. It’s OK, but there are better options for the price.

Made the reservation via Hotels.com website. Upon arrival front desk refused to check me in since I offered cash to pay for my stay. Therefore they cancelled my reservation. Noticed charges on credit card used. Called hotels.com customer service to reverse charges. Representative reassured me that charges will be credited since I did not stay there. As far as I am aware, the charges are not reversed yet. The charges was made 2 days ago.

Location was convenient. Room not clean...counters sticky, mirrors dirty, dirty tub/shower area, tooth paste splashes in sink, brown smudges on refrigerator, stove and counter.

The bed and pillows were comfortable. Good dish network tv with 2 show time channels. No hair dryer which I needed desperately. The hallways and doors to the rooms looked kind of shabby. Not what I’m used to in nicer hotels. No paper towels, dishes or and dish soap. You have to bring all your own kitchen supplies. They allow pets and there was a room on the third floor that smelled terrible. I don’t know what’s going on in that room but it smells up the hallway by the elevator. The hotel staff at the front desk where extremely nice and professional.

Nice staff. Clean. Bare bones but cheap price

Love clothes

It was quite and very well kept up