Extended Stay America Select Suites - Detroit - Novi - Haggerty Road

There’s a lot

N/a

Stayed in a handicap accessible room and slept comfortably.

Good

Always got locked out of my room because key never worked. Waited hours to get back into the room. Room, kitchen and bathroom was dirty. Had to buy sanitizing wipes & clean myself. Was there for a few weeks. House keeping only came when it was my last day. Had to change the sheets, launder the sheets ($3 a load of laundry) everything myself. Will not go here again. Terrible. Facilities are very old & out of date too.

Jaz was the only wonderful thing about this place. Never again with extended stay

No soap and only 2 towels in the room.

The decided they were going to service the ac units on my one morning to sleep in. So I got woke up by the staff and told them to come back later and 30 minutes later they said it’s too bad they are going to do it now. It was my one day to sleep in after a late work night and the staff was extremely rude to me about it. They could have done it in a couple hours after I was going to head to work but they didn’t care. I’ve never been treated like that somewhere I was paying to stay. Oh, and my keys never worked at the end of the day. I have had them reset 4 times in 2 days

Very friendly people and nice