Graduate by Hilton Madison

Super pleased with everything!

My experience at Graduate Madison left much to be desired. With the exception of one friendly blonde woman at checkout, the front desk and valet staff were generally unfriendly, unhelpful, and appeared disengaged. At check-in, the valet informed me of an additional early check-in fee—ok fair enough—but when I asked about self-parking alternatives to their steep overnight fee, he simply said he didn’t know. No apology or effort to assist. Odd for a hotel to provide no guidance for alternatives. It was raining when I arrived, and I was leaving my two pieces of luggage at the front desk (waiting for my room), the brunette woman working was reluctant to loan me an umbrella - stating because I “wasn’t yet checked in.” Although she had JUST given an umbrella to the woman in front of me in line. I had to insist for the loan, before she handed it over. It felt unnecessarily petty and unwelcoming. The room itself was dated but expected. However, waking up with with appear to be bug bites (having deduced to having only exposing skin in these areas while sleeping A, and them appearing directly after sleep B)—was deeply concerning. I stayed on the third floor facing the front and took photos to document. Overall, the experience was lackluster and disappointing for a Hilton-affiliated property. I would think twice before returning.

As expected, the hotel has tons of character. The staff was awesome and the proximity to the University great. We loved all of the quirkiness. We borrowed the bikes for a few hours which was another nice touch.

Could use a deep clean. Floor boards, frames, light fixtures kind of clean.

My 20 year old daughter and I love staying at the Graduate Hotels. We would definitely recommend the Graduate Madison.

Norris, the conscientious and delightful valet at The Graduate in Madison made our stay!! He’s an incredible soul who absolutely understands service and does it with an authentic smile! He left my wife a Mother’s Day note that made her cry.

The location, the valet parking, and the breakfast option!

This was a very cute and fun hotel right near the college campus. Lots of activity around the area and tons of eating, shopping, and nightlife establishments within walking distance. The only negative issues were that the walls are paper thin. We heard everything from next door and they weren’t even being loud. Trying to sleep in was impossible. Also the parking is horrible. You have to pay for their valet service as there is nowhere else to park. Not sure if I’d stay again just because of those two issues.

This place is so cute, so friendly, so clean… I absolutely love it! Everything is decorated in 1920s style College campus, the desk is staffed 24/7 with the friendliest employees. There’s a little café on the first floor, and my daughter said she and her friends come here to study, because it’s such a nice environment

don't stay in room 511! the bathroom is from 1980, with terrible lighting, a running toilet and the smallest shower I have EVER seen. SO OVERPRICED! It is also loud, especially if the rooftop bar gets going. Gym is teeny tiny. one upside is the staff is quite nice and helpful.

This place is clean, friendly, and located right next to campus, State Street, Lake Mendota, and the Mendota Terrace... all the best parts of Madison. Decent coffeeshop right in the lobby, and pretty quiet despite being at the end of frat row. Fun decor if you went to Madison, but a perfectly nice hotel even if you didn't. I used the fitness center... it was very small, but I had it to myself and all the equipment worked perfectly!