SpringHill Suites by Marriott Springfield Southwest

I wanted so badly to give this hotel 5 stars, but I just couldn't. The room was clean. The bed was comfortable. The TV was fantastic. The WiFi worked well. Everything seemed great. However, two things happened that took the rating down. First, it took us a while to figure out that the thermostat on the wall did not control the heat in the room. Also, some genius thought it would be a good idea to install a shelf in such a way as to make it nearly impossible to change the settings on the AC! Lastly, we called down twice to report the people above us banging around for more than an hour. The response from the front desk on the second time was, “I knocked on the door and no one answered.” I thought to myself, “Then call the police!” Eventually, they did get the people to answer the door and quiet down.

I decided overnight here while traveling through the area. It was a good choice. It’s a lovely, clean, modern hotel. Good housekeeping and maintenance are evident, as the common areas and my room all seem to brand new. Great location with no personal safety concerns. Just a couple hundred yards from Scheels. There is a nice little brewpub almost on property. There’s also a Mexican restaurant (which I did not have a chance to try) a half block away. Nice facility, decent breakfast, very friendly staff.

Location

Loved our room

Very clean and nice

Great hotel! Clean, comfortable, and great customer service.

Just a short distance to many places to visit and shop. Well-lit exterior, immaculate and spacious room, clean common spaces

Bigger suites than some of the other hotels around the area in the same price point. More attractive rooms and better quality of bedding. The showers and their Tea-Tree toiletries are so good you could shower for an hour.. Pool, gym, office space the usual facilities just appear nicer. Friendly staff. Did I mention the never-ending breakfast with amazing variety and quality for free breakfast. It is just located at the edge of the city at this time built in the subdivision that is coming up but everything is drivable in 5-10 minutes. There is a pub/restaurant next door, Scheels for shoppers adjacent.

My stay at the Springfield was great! I stopped in for one night on a trip from California to the Midwest and the property had everything I needed. There’s a brew pub next-door which was perfect. The customer service at the hotel was great and I would return again.

Property is nice and near Sheels and the highway