Travel Inn

The guy who checked me in was great! He recommended local eateries gave directions and very helpful.

This hotel should be shut down or $10 a night. The guy who checked me had great customer service. He is a 10. The light did not work in the bathroom so we were unable to take a shower. Numerous maintenance problems and just very run down. I know the economy is bad but at least the cleanliness should be on par.

Enything

Everything is old. No clean, smell bad

Front Staff & Cleaning staff were nice. Beds were actually comfortable. Although there were I believe 4 different buildings, it was actually pretty quite.

Needs updating. Needs better cleaning. Many repairs need to be made. We looked at about 5 different rooms before deciding on which one to stay in.

the property is in need of repairs and upgrading

When we checked in at night a gentleman named Josh was attending the desk. We got a feel for the type of area we were in because the doors were kept locked at night. That may just be a hotel policy, but the surrounding area seemed pretty bad when we were in town the next day. Josh was super friendly, he was professional and helpful. Their card reader malfunctioned and wouldn’t read my card; He said it was a common issue and apologized for the problem. He seemed to have to deal with the issue a lot because he was able to get it to read my card pretty quickly. The room we got was facing the pool. We checked in close to 10pm so we didn’t see until the morning the pool was damaged with a pool cover over it. The vanity light didn’t work in the room, but the mini fridge did, as did the hot shower, the tv, the ac, and the other lights in the room. The towels were clean and the beds didn’t have any bed bugs. My boyfriend read the other reviews online and was stressing about everyone saying there were bed bugs and their card information was stolen. I personally checked the beds. The headboards, corners, sheets, pillowcases, etc were all clear of any bugs. Maybe we got a clean room, but there weren’t any in our room. There was no coffee but there was a coffee pot. We were only in for one night To sleep before we went to the hospital to visit family in critical condition. There are places to eat nearby and the hotel seemed packed. We were only there because of the closeness to UAB and $

There was no breakfast you should at least have coffee

No coffee

The man at the front desk was extremely rude he would not allow me to check in with my service dog and made me leave

Receptionist was friendly

Very very dirty, sticky vinyl, black sticky filthy carpet, taps didn't work, lights didn't work, smelt heavily of smokes, no towels provided. Awful