The Prestige Hotel Penang, a Member of Design Hotels

Check-in & Out

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that hotel may contact the cardholder for verification purposes. Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in. For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.