Hilton Minneapolis

I arrived at my room and it smelled terrible, reported to the front desk and they were very unhelpful, just opening a window and wiping down a bit. It smelled damp and sewagey, so I poked around in the bathroom a bit and found a lot of mold. Reported again to the front desk and they did nothing. gross and terrible service DO NOT BOOK HERE.

Clean. Quiet. Fast and easy check in and out

Nothing

Easy to get to. Liked that you had a service to take us where we wanted to go so that we did not have to drive around in a unfamiliar city.

That the establishment is cashless really bugged my husband. I didn't like that as much as we paid for the room that breakfast and parking weren't included.

There were plenty of towels. Sometimes the water from the shower pooled in the tub The bell hops were very helpful. I was given a slight reduction in cost due to the delay in being able to get into the room

A microwave would be useful, as would ceramic or glass cups to drink tea. I could not check in until 6 pm due to waiting for my room to be cleaned. A clock would also be helpful so I don't always have to check my cell phone.

Nice location. Large room. Very nice lobby and resturant.

Bathrooms were outdated.

How nice the hotel presented itself along with the staff

Everything was great TBH

Some staff very friendly and helpful

Some staff unnecessarily rude. Nickel and dining for small things like bottles of water in the room. Made me afraid to use anything like the tv or refrigerator in the room for fear of getting charged. The hotel cost over $300 a night. All of that stuff should be included.

The restaurant staff was very friendly,