Secrets St. Lucia Resort & Spa All Inclusive Adults Only

Amazing honeymoon! Beautiful resort!

We stayed at the hotel for 9 days and overall had a mostly good experience. The highlight was definitely the beach.. calm waters, crystal clear and perfect for relaxing. That said, there are a few things that need improvement. The food was more or less the same across all the restaurants, which got a bit repetitive over time. Housekeeping came at very inconsistent times each day, and one day they didn’t show up at all. The biggest issue, however, was the service. It often took more than 15 minutes just to get water, and a few times we waited up to an hour for our meals. There were also several occasions where staff seemed to mix up or forget our reservations or requests. In summary: beautiful location and nice setting, but the service level definitely needs to be raised to match expectations.

Service was extremely SLOW with under crowded restaurants, It is a hike to your room and expect very green service for this "new" resort

We had a wonderful stay at Secrets St. Lucia! The rooms were spotless, the resort was beautifully maintained, and the beach was absolutely stunning — truly a highlight of the trip. The staff was warm, welcoming, and always ready to help with a smile. The only area that could be improved is the variety of food options; while the meals were okay, a wider selection would make the experience even better. Overall, a relaxing and memorable getaway!

Everything good here !

The staff was extremely nice! My updated room was very nice, except shower drain was clogged! Food was excellent. Entertainment has room to improve.

I went to Secrets for my birthday and heard many great things although my experience wasn’t great :( Nothing received for my birthday package bottle requested twice and confirmed by staff but never received spoke with concierge and front desk about it Ants in room which continued due to person staying next to us food service staying outside of room. TRAILS OF ANTS WERE everywhere Promised a room upgrade after excursion but when arrived back was told the room were all rooms were book but room beneath us stayed empty our entire stay to be exact 511 Told restaurants reservations were at 830 when we arrived they told us they were changed until 9pm and no one from front desk notified us Lack of entertainment spoke with the entertainment team multiple times about having music at the pool was told only the pool bar plays music when the pool bar told me opposite Lack of activities water sports told they aren’t open because the resort is new Things still not open theater bar It was a big lack of communication and I didn’t feel heard while seeing other guest complain it get there demands handle I love st Lucia but Secrets Saint Lucia Truly disappointed me

We had the most relaxing, and amazing stay at Secrets. We were a little nervous because they just opened but the restaurants were amazing, we got our food right away, and everyone was friendly. The beach and pools were perfect. We got a swim out room and it was the best decision. We will definitely be back.

Secrets, have some kinks to work out with the food and entertainment. The staff delivered on kindness an professionalism. I would

From the moment we arrived at the resort in St. Lucia, we were treated like absolute royalty. The warmth and friendliness of the staff were unmatched—every single person we encountered greeted us with a genuine smile and made an effort to get to know us by name. It truly felt like we were being welcomed into someone’s home, not just checking into a hotel. The service was incredibly prompt—whether it was room service, help with excursions, or just a quick request at the front desk, everything was handled quickly and with so much care. You could tell the team takes pride in what they do, and that made all the difference. The resort itself was breathtaking, but it was truly the people who made this trip feel magical. If you’re looking for a place where you can relax, feel completely taken care of, and leave with your heart full—this is it. Already counting the days until we return!