Park Place Hotel

For $400.00 a night I was disappointed in the conditions. The hallway outside our room was carpet squares. I wouldn’t have a problem with that if they were squared up and without gaps. The desk chair in the room was missing a third of the leather. The wood trim was worn badly and scuffed. The staff however was excellent and very friendly. We decided to stay here because of the location. National Cherry Festival going on and we could walk to everything.

The location of this hotel is excellent. So convenient for walking in the downtown area. The hotel itself is fine. Rooms were clean, but housekeeping was lacking, even after I mentioned it to the front desk. The lobby and common areas are good, but overall, it feels in need of a bit of TLC, especially for the price.

Check in was terrible, front desk person didn't acknowledge me for almost 5 minutes and I was the only one standing there (she was busy on a computer). Housekeeping came but only delivered fresh towels, they did not pick up the room or make the bed. Internet access was spotty at best... slow and non responsive for all three days of our visit. We were also given a room that was not what I had requested when booking.

Nice staff, old hotel, everything works. Looks like the decor and finishes haven’t been updated since the 1980’s but it’s all clean and in good condition. It’s like going back in time. Nice location close to Main Street.

The pics and the choice of rooms is deceiving. We registered for a king bed room with a view but we were given an extremely small room with one small chair and no place to sit. For the price we should have received at least a room with some options to sit in the room. The HVAC was complicated and hard to figure out. First night it was freezing cold and the next day the air conditioner complete stopped. We ended up getting placed in a new room that was again small and not in the tower and with no view. Staff were really friendly but the hotel overall seemed in need of a remodel. The bathrooms were extremely small in our rooms and the overall place looked outdated feeling. The bar and restaurant were way overpriced for the food and drinks. $40 for a small portioned breakfast meal that would have been better seen at a Dennys. If this place is going to command a huge price for a room and food they need to up their game. Definitely advise people to look to other places or at least know what you are getting into before booking here. It’s not a luxury or near luxury experience.

Room was great, hotel needs remodeling. AC went out first afternoon and they never fixed it. 2 days of 78 to 80° in our room. Hot and sweaty for the entire trip.

The location can’t be beat. Staff very friendly and helpful. Clean and comfortable beds. The hotel is nice just needs some serious TLC and updating. TVs, usb ports, carpets (esp the elevator) and you can never have too many hooks in the bathrooms!

The room and bathroom were very clean, location was great. The only downside was that the elevator was not working properly yet the stairs were unusable.

TV doesn’t work. Air doesn’t work.

The property is well located but has no room service. Ice machines are not readily available on all floors. The television service needs to be upgraded. The pool and hot tub were not inviting.