Joygate Hotel & Suites

Nice hotel.

The services and the location

I booked this room arrived at 4pm to check in they took about 2hrs for room to be ready, I booked superior room and it was far from it. The room had mold on the walls the floor was still wet from them mopping I guess. The bed was hard as the floor

The lift was not functioning, I didn’t enjoy this time.

This was an absolutely horrible place to stay. The staff at the reception was absolutely awful and rude beyond belief. Entirely unpleasant and needlessly confrontational. The room had a stale musky smell and the sheets were stained in various places. The bathroom was generally poorly maintained but was at least marginally clean. The check out process was less dramatic but still disorganised and completely unprofessional. The hotel seemed to resent the fact that the booking was made via Expedia.

The staff were very friendly, professional and efficient. Pleasantly surprised and would stay there again