Days Inn & Suites by Wyndham Lexington

Its disgusting and I didn’t even sleep there and didn’t get a dollar back

It wasn’t clean. There was a terrible smell and the women at front desk was so rude. I didn’t even sleep there I self so unsafe

Newly painted and new carpets

I didn’t receive the room that was in the description when I booked. The room was fine-just was expecting something different.

Convenience right off interstate, flexible payment of deposit, friendly staff

Electric issue causing fridge and microwave to not be working may have just been the breaker but know staff was available to fix when it was late when we tried to use

Location

Smell of my room

Easy access

They messed our room up with another. We ended up paying for someone else’s room. They let us in there at 2:30pm, we unloaded everything not knowing anything about it, left for a concert. When we returned we were in the bed, around 1am. Some people walked in on us and woke us up. Freaked us and them out. We all got together went to front desk. The woman at first lied that she was the one checked us in, said we hadn’t paid. We had to go get receipt proving we did. We ended up in a room under someone else’s guest name that we paid for, and that guest ended up in a room under my name that they paid for! Why take two I.D’s to copy on printer, to match one up to guest name, and other to the new card on file. Then have everything messed up!!!!!! What if those people were untrustworthy and had checked in and front desk gave them the key to our room and they went in and stole everything we had?!!!!!! Got all that settled went back to room, noticed on bank account they had tried again to take payment from nieces bank card when she reserved the room at 10pm ( We had reserved online this room and it made us put a card on file, which is okay, but we clicked pay when we arrive. We paid with a different card there, told them to use that card to be one on file. ) Had to go back upfront and argue with same woman because she kept trying to lie to us about everything, finally I said take that CARD OUT OF YOUR FILES! Was no reason to have two of our cards on file for one room! The woman said she fixed everything, so who knows!! Overall I would not recommended anyone to stay here, unless they have new/better staff, and they make sure that they pay better attention to what they are doing..

It was very nice, the room was big and clean

Nothing