Days Inn & Suites by Wyndham Lexington

Good

Breakfast

Located right off of interstate, quick check in, jacuzzi tub in room

Front desk charged me 3x for the room; still waiting for the final charge to drop off. When I told the FDA that I had been double charged, she told me she was taking care of a refund, but charged me once again. She was extremely rude to other guests in the lobby. Rooms are unclean and outdated. Our sheets were stained and inside out. The mattress was disgusting. There was a hole in the wall above the headboard covered with black electrical tape. We requested late check out but never received it. Check out was 11 but the cleaning crew started banging on our door and attempted to walk in at 10:15am. The jacuzzi tub was the best thing of the stay, but had chunks of black hair come out when the jets were turned on. Rooms are priced WAY over what they should be for the value.

Easy access off interstate

Poor customer service

Absolutely nothing.

There was no free breakfast. The first room we were put in there was a piece im assuming was wallpaper or something that was painted over peeling off the wall. The boxsprings sides of the beds was stained like drinks were spilled on them. Went to shower, there were roaches coming out of the trimming. Told management they switched us to another room and it still had pop bottle lids u Der the bed the floors weren't vacuumed.

Price was ok, but if the other things would be fine also. Location was ok, I knew where I go. That is only the things that was ok.

I did not like that at front desk we were not tell about breakfast time and where to go for breakfast. I did not like the room itself, it looks like the room was not remodeled from the Civil War time, the furniture looks very bad, walls and doors the same, the bathroom was awful. For three persons there were only two sets of towels and soap and shampoo...mold on the floor, dirty vanity and toilet...I did not expect it look as a Louis XV apartments, but at least it could look clean.