Quality Inn & Suites Memphis East

The room was not ready even though we checked in at 5.30 pm.

The receptionist wanted to give the customer a missing towel when the room was not ready. I didn't like that.

Everything is broken. No ice, no juice, eggs do watered down and tasted like water, no butter only margarine. Room roomy but many things broken At least the elevator worked. Waited 15 minutes to check out. No one at desk (8:30 am) rang bell at least 30 times before anyone showed up. We do not recommend ..

Area was very shady, but hotel was overall okay.

It was not a good experience at all, rooms were dirty and especially bathrooms, which didn't have the proper toiletries and the toilet was not clean.

Staff was nice but limited visibility. Pretty much nonexistent to watch who would just walk in

I realize you get what you pay for but this is by the one of the worst stays in our road trip. I had to ask for bedding for the pull out couch. The bed was stained all over. The comforter we were provided had white stains all over it and cigarette burns/holes. There was half a roll of toilet paper with no extra. The air conditioner was sooo loud and sounded like it was dying every time I clicked on. Rooms around us had towels and trash in the hallway. People were partying outside in the parking lot at 1am. Went down for breakfast at 7:30AM and the waffles mix was gone and there were barley any eggs (they were inside a tin on top of a black plug in skillet). No one came in to replenish. We left at 8am. Our friends traveling with us had to get an entire new room bc their assigned room wasn't clean and beds were unmade.

Our stay was awful, we were traveling with our family of 4 and our friends and needed a place to stay for the night. We booked the rooms online and when we got there the room assigned to us was dirt and hadn’t been cleaned from the previous guest. After getting a different room it was still dirty. Mattress on the couch was cheap and stained, carpet was dirt, toilet was rusty and moved when you sat on it, the entire room smelled and was dusty/dirty. You could hear everything outside and whatever the neighbors were doing. We got a few hours of sleep and got back on the road. Will never stay again. Our friends agreed their room was the same and had the creeps.

When we got to the property we were there for no more than at least an hour and a half before we finally decided to leave, we reserved 3 rooms, one was not cleaned just the beds made, one room had no microwave and bathroom did not work, and one room the beds had old blood stains like someone was murdered on them, urin stains on multiple spots, and smeared makeup on it. All the furniture was damaged, AC unit didnt have filters and did not cool the room off, the whole floor smelled like marijuana as well as the lobby and entrance. It was in a sketchy area and it seemed as though they would allow just ANYBODY to reserve their rooms (druggies, and/or what looked like traffickers) I've worked for 4 hotels in both housekeeping and front desk in the last 10 years and not once have I seen a hotel look as bad as this one did and I worked at a motel 6! VERY disappointed and would not recommend to anyone, if i do recommend anything it is for the building to be sold off and renovated or condemned.