Quality Inn & Suites Memphis East

The room bathroom faucet ran nonstop. Yhere was no way to turn it off. The smell of marijuana was inhaled day or night. Our closet door didnt close, then the electricity went out for over 8 hours. The shower never got hot. The carpet and breakfast area was filthy. Vagrants came and went.

Need to do a better job cleaning rooms and parking lot

The staff was very nice but the hotel needs a lot of upgrades.

Worst stay ever. This is a terrible hotel which offers nothing. The rooms were dirty, stained, the lights were blinking, wardrobe doesn't even a magnet to close the door. Have never been to Such a terrible hotel ever. Such a shame. In the name of breakfast there are empty hot plates, the syrup bottle was huge but the syrup was so less that the pump couldn't get any. Have a huge photo saying healthy breakfast with fruits, but there was no fruits offered. The owners seems to be so stingy that they cannot offer a good room facility or food. Don't know why they charge so much money with no facilities.

It was terrible. Tv didn’t work. The bathroom wasnt up to date. The sheets and cover on the bed was old. Stains in the carpet. Jokes on the wall need a good paint job. Overall it was not clean. I will never stay there again. The bed was not comfortable

Upon arriving a little after 9pm there was no one available at the front desk- my three kids were exhausted from a long drive and screaming and I wait 10 minutes before the person appeared- a quick apology and an excuse that she was fixing a tv- I rang the door bell and called from the lobby many times in that 10 minutes and nothing. Upon arriving in the room it was hot and things were falling apart or completely not working- no ice machine, the breakfast offered one tub of eggs that was empty by the time we got there a little after 7 and the public restroom was again out of order- the room itself was ok but compared to where we have stayed on this trip prior it was very lacking. Kinda sketchy neighborhood as well.

Can do better with the eggs.

This place was in a very shady area to make you feel unsafe, the check in and checkout people was very unfriendly there was no soap or tissues in room smelled like Marijuana throughout hotel the ice machine was not working, the sink did not drain there was trash outside of property, the television cables was all messed up so television only worked when you moved them around, i stood at counter for at least 15 minutes to check out before i had to yell for someone for assistance all i know i will not be back.

The room I was in had mold in the bathroom. The chair in the room was old and worn. The duvet cover and sheets had holes in them. The back door didn’t when swiping the key card. There was garbage everywhere outside the property. Appliance in the room were old and disgusting. The phone in the room didn’t work.