Holiday Inn Express Hotel & Suites Ft. Lauderdale-Plantation by IHG

From the beginning my stay was great. I was greeted by Sandra which set the tone for the rest of my stay. Right away she helped me. She is a pleasant lady.

The lady at the front desk with the orange that didnt want to provide her name treated me with too much disrespect for my liking and i was in a very uncomfortable stop leading to police getting called on me also so thats something new

Grootte van de kamer en badkamer.

Geen optimale schone baddoeken.

The location is good, and the breakfast is okay.

My stay was disappointing. The air conditioning in the room was too noisy, which made it hard to sleep. When I arrived at 3:30 PM, the room wasn't ready, and I had to wait over 30 minutes at the reception while they looked for an available room. After a long drive, we had to wait in the car — which made our stay uncomfortable, and my children were unhappy as well.

Easy park. Good gym. Nice breakfast.

Impossible coffee machine in the room. Noisy rooms. Small queen beds, I requested a king bed.

Da cama e do chuveiro

Havia um lencol rasgado

We stayed for two nights. Thankfully, we did not stay for longer, I am sorry to say. We were a family of four people staying in this room. We were charged a double room fee and ended up getting a single because of an internal mistake on your part: if after an inspection, you have to make repairs, or as happened in this case, paint the room, you should have marked it as PM, so that Front Desk does not have it in its system as available. This is what left us with a lower-grade room in the first place and you just left two towels for the second night and never left coffee or replacement plastic cups. Tried to contact reception and the call never got through. Also, ventilator in the bathroom did not work, we had very little water pressure in the faucet (happy to send videos if requested), and there were remnants of nails sticking out of the sink counter where there used to be a drawer—since we have a baby, it is a potential hazard and for anyone a lawsuit right there. The room’s door did not fully close automatically—you had to apply considerable force to pull it closed. Further, as you can see in the pictures, the baby seats in the cafeteria were never fully cleaned. Finally, the emergency doors in our building did not open automatically upon pressing the emergency button: you had to press doors MANUALLY to get out, which is not only difficult for kids/disabled guests, but I suspect is in flagrant violation of fire regulations (happy to send videos if requested). So, no, I would not recommend this hotel, especially if you are travelling with family.